Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mindy Turcotte

Winter Springs

Summary

General manager with extensive experience in office operations, customer service, scheduling, billing, and technician coordination. Proven ability to streamline daily operations and maintain organized records. Recognized for enhancing overall efficiency and providing exceptional support to teams and clients.

Overview

13
13
years of professional experience

Work History

General Manager

My Aqua Blue Pools FL
Casselberry
08.2018 - Current
  • Executed daily office operations, schedules, and customer appointments.
  • Managed technician schedules, route assignments, and service completion tracking.
  • Prepared and issued invoices, processed customer payments, and maintained accurate payment bookkeeping records.
  • Answered multi-line phone systems and responded promptly to customer emails.
  • Prepared estimates, work orders, and service documentation.
  • Provided comprehensive administrative and operational support to all management and employees.

Office Assistant

Steamers Classic Touch Inc
Winter Springs
07.2013 - 08.2018
  • Handled incoming calls from clients and vendors.
  • Maintained an organized filing system of paper documents and electronic files.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Ordered and maintained inventory of chemicals, equipment, parts, and office supplies.

Education

Associate of Science -

Florida College of Natural Health
Maitland, FL
06-2012

High School Diploma -

Winter Springs High School
Winter Springs, FL
06-2009

Skills

  • Office management
  • Billing & Invoicing
  • Bookkeeping
  • Client relations
  • Scheduling coordination
  • Conflict resolution

Timeline

General Manager

My Aqua Blue Pools FL
08.2018 - Current

Office Assistant

Steamers Classic Touch Inc
07.2013 - 08.2018

Associate of Science -

Florida College of Natural Health

High School Diploma -

Winter Springs High School
Mindy Turcotte