Mindy Walker
Luling,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
11
11
years of professional experience
Work History
Executive Secretary
Walker Commercial Services
Westwego, LA
11.2020 - Current
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Maintained organized filing system of paper and electronic documents.
- Sent and distributed mail and parcels.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Assisted with accounts receivable and accounts payable functions.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
Materials Handler
Performance Contractors
Baton Rouge, LA
12.2019 - 05.2020
- Assisted warehouse staff in promoting top-level productivity and shipment accuracy.
- Held accountability for inventory and property under command.
- Unloaded cargo from trucks with mechanized equipment.
- Organized warehouse inventory according to warehouse plan.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Managed warehouse receiving, storing and shipping.
- Protected company inventory by maintaining and organizing storage areas.
- Logged unit quantities and entered data into inventory database.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Observed inventory allocation to maintain material needs and production deadlines.
Business Owner
Prive PM LLC
Gretna, LA
12.2013 - 11.2020
- Set pricing structures according to market analytics and emerging trends.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Improved company's quality and productivity by streamlining systems and processes.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Conferred with customers to understand needs and finalize purchase orders.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Kept up-to-date on regulatory changes affecting business operations.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented campaigns and promotions to help with developing goods and services.
- Monitored progress by establishing plans, budgets and measuring results.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision-making.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
Education
High School Diploma -
Hahnville High School
Boutte, LA05.2001
Some College (No Degree) - Communications
Delgado Community College
New Orleans, LASome College (No Degree) - Mass Communications
Louisiana State University And A&M College
Baton Rouge, LAReal-estate School - Real Estate Development
Donaldson Education
Metairie, LASkills
- Sales Support
- Customer Service
- Accounts Payable
- Payroll Processing
- Expense Tracking
- Accounts Receivable and Payable
- Confidentiality Understanding
- Payroll Administration
- Mail Distribution
- Filing Experience
- Verbal and Written Communication
- Vendor Relations Skills
- Supply Ordering
- Schedule Management
- Letter Writing
- Calendar Management
- Meeting Support
- Inventory Purchasing
- Organization
- Supply Restocking
- Complex Problem-Solving
- Office Administration
- Prioritization and Time Management
Timeline
Executive Secretary
Walker Commercial Services
11.2020 - Current
Materials Handler
Performance Contractors
12.2019 - 05.2020
Business Owner
Prive PM LLC
12.2013 - 11.2020
High School Diploma -
Hahnville High School
Some College (No Degree) - Communications
Delgado Community College
Some College (No Degree) - Mass Communications
Louisiana State University And A&M College
Real-estate School - Real Estate Development
Donaldson Education