Professional Summary
Overview
Work History
Education
Skills
AMTRAK eTicket
Timeline

Mineesha Miller Owens

Sunshine Communities
Shreveport,LA
6
years of professional experience

Dynamic Medical Assistant with extensive experience at Sunshine Communities, skilled in patient care coordination and electronic health records management. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Proficient in vital sign monitoring and HIPAA compliance, ensuring safety and confidentiality in clinical environments.

Work History

Medical Assistant,medicine Passer,CNA

3 Years 2 Months
Sunshine Communities | 02.2023 - 04.2026
  • Collected vital signs, medical histories, and updated patient records with accuracy.
  • Prepared exam rooms and maintained clinical supplies for seamless daily patient flow.
  • Assisted providers during examinations, procedures, and medication administration.
  • Coordinated scheduling, referrals, and follow-up communications for residents and families.
  • Documented care details in electronic health records while preserving confidentiality.
  • Supported medication passes, infection control, and safety compliance across clinical routines.
  • Trained new support staff on workflow expectations, documentation standards, and patient interaction.
  • Monitored care coordination needs and communicated concerns to nursing and provider teams.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Provided trachea care
  • Provided G&J tude care

Medical Assistant

2 Years 5 Months
Casse Community | 09.2020 - 02.2023
  • Prepared patients for examinations by recording vital signs and updating medical histories.
  • Assisted providers with routine procedures, exam room setup, and sterile supply management.
  • Coordinated appointment scheduling, referrals, and follow-up communications for patient care continuity.
  • Documented patient information accurately in electronic health records and maintained confidential files.
  • Collected specimens and prepared samples for laboratory processing according to clinical protocols.
  • Educated patients on visit instructions, medication guidance, and preventive care expectations.
  • Sanitized exam rooms, organized medical supplies, and supported infection control standards.
  • Responded to patient questions, resolved routine concerns, and supported smooth daily clinic flow.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Education

Medical Assistant

Ayers Career College | Shreveport, LA | 10.2020

GED

Shreveport Job Corp | Shreveport, LA | 08.2003

GED and CNA

Skills

HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
Vital signs monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Phlebotomy
Reliable team player
Procedure assistance
Electronic health records
Compassionate
Electronic medical records
CPR
Specimens collection and processing
Patient assessments
Laboratory specimen collection
Maintaining confidentiality
Insurance verification
Appointment setting
Compassionate caregiver
Medical records management
Patient care coordination
Patient flow management
Sterilization techniques
First aid
Medical supply inventory
Medical office administration
Complex Problem-solving
Adaptable
Trustworthy companion
Patient relations
Patient management
Inventory and supply management
Payment collection
Valid state driver's license
Medical office management
Reliable transportation

AMTRAK eTicket

  • PRESENT THIS DOCUMENT FOR BOARDING
  • RESERVATION NUMBER A51725
  • TOL LVW
  • Toledo, OH
  • Longview, TX
  • Round-Trip
  • NOVEMBER 6, 2025
  • Depart
  • TRAIN 40 FLORIDIAN DEPARTS Nov 6, 2025 5:22 AM Toledo, OH ARRIVES 8:45 AM Chicago, IL Union Station
  • 2 Coach Seats
  • TRAIN 21 TEXAS EAGLE DEPARTS Nov 6, 2025 1:52 PM Chicago, IL Union Station ARRIVES (Fri, Nov 7) 8:32 AM Longview, TX
  • Return
  • TRAIN 22 TEXAS EAGLE DEPARTS Nov 17, 2025 6:13 PM Longview, TX ARRIVES (Tue, Nov 18) 1:44 PM Chicago, IL Union Station
  • 2 Lower Level Coach Seats
  • TRAIN 41 FLORIDIAN DEPARTS Nov 18, 2025 6:40 PM Chicago, IL Union Station ARRIVES 11:39 PM Toledo, OH
  • PASSENGERS (2)
  • MILLER OWENS, MINEESHA ADULT
  • MILLER, KARLEESHA ADULT
  • AMTRAK GUEST REWARDS
  • No member number provided. Join at Amtrak.com
  • Proper identification is required for all passengers. This document is valid for only passengers listed. See www.amtrak.com/ID for details.
  • RES# A51725 TOL-LVW | Round-Trip Travel Date: Nov 6, 2025 Amtrak.com | 1-800-USA-RAIL
  • IMPORTANT INFORMATION
  • VLD DATE TRAIN TICKETED; NO SHOW: FORFEIT VALUE
  • ADULT FULL FARE ID REQUIRED
  • COACH: NO CHANGES, 25% CANCEL FEE
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  • If You See Something Say Something. Contact Amtrak Police at 1-800-331-0008 or text to APD11 (27311).

Timeline

Medical Assistant,medicine Passer,CNA

Sunshine Communities
02.2023 - 04.2026Read More

Medical Assistant

Casse Community
09.2020 - 02.2023Read More

Ayers Career College

Medical Assistant
Read More

Shreveport Job Corp

GED
Read More
Mineesha Miller Owens