Minnie Daniels

Focused and dedicated insurance professional with [Number] years of experience providing superior customer service and rates for [Type] policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.7 Goal-oriented [Job Title] effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering [Number]-year background generating new business by selling various insurance plans. Detail-oriented Insurance Sales Agent eager to utilize an aptitude for client satisfaction and retention to contribute to the [Company] mission. Bringing [Number] years of asset protection expertise and policy adjustment knowledge to add value to a [Job Title] role. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Bedside nursing and strong clinical judgment.
• Case Manager for 10 years, Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for resident care.
• Conducted monthly patient case conferences to identify patient problem with solutions.
• Cooperated and communicated with physicians to ensure patient wellness.
• Made outbound calls to assess members current health status, managed 300-400 calls per week, 5 days per wk.
• Provided patient education to assist with self-management and to make healthy lifstyle changes, case load 250.
• First person to be chosen to work Remote for Alere Healthy Care, worked remote for 10 years.

• Association for Project Management (APM)
• Licensed Insurance Broker - 2015
• Health and Accident Training - 2015
• Medicare,Medicaid, Health Human,Cigna, Atena - 2015

• Managed over 60 nurses ( RN, LPN and NA).Skilled in IV infusion, Care Plans and Education.
• Conducted monthly patient case conference, in-service on problem identified with solutions.
• Transcribed physician orders, to provide quality care and medication for wellness.
• Use feed back method to determine patient level of understanding.
• Educated client on Medicare and Medicaid Health plans to meet their needs.
• Assessed and interpreted appropriate lab test.
• Handling all aspects of treatments ,medication to wound care to determine appropriate treatment.
• Skilled in problem solving with solutions.
• Worked as a Flex nurse skilled in working other units.
• First nurse to be consisted to work from by company.