Minsun Kim

1. Maintained cleanliness of the checkout area by cleaning counters, emptying trash cans.

2. Balanced cash drawers at the end of each shift.

3. Processed credit card transactions accurately and efficiently.

4. Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

5. Answered incoming phone calls from customers regarding product availability or store locations.

6. Provided excellent customer service by helping customers locate items they were looking for.

1. Coached, mentored and trained team members in order to improve their job performance.

2. Scheduled interviews for potential candidates and conducted reference checks prior to hire.

3. Resolved conflicts between employees by providing guidance on company policies and procedures.

4. Analyzed customer feedback data to develop action plans for improving services offered.

5. Conducted regular meetings with staff to discuss progress and identify areas of improvement.

6. Maintained up-to-date records of employee attendance, payroll information, vacation requests.