MiQuel Wright
Mobile,AL
Summary
Detail-oriented professional with strong communication, interpersonal, and creative thinking skills. Proven track record of enhancing team productivity and achieving company objectives. Recognized for reliability and dedication in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
University Of Maryland Medical System
Baltimore, MD
06.2024 - Current
- Managed patient registration processes efficiently and accurately.
- Scheduled appointments while ensuring compliance with hospital protocols.
- Applied HIPAA privacy and security regulations while handling patient information.
- Answered phones promptly in a professional manner.
- Verified insurance coverage for services provided by the facility.
Patient Access Representative
Women's And Children Hospital
Mobile, AL
03.2022 - 05.2024
- Responded to patient inquiries regarding billing or financial matters.
- Managed patient registration processes efficiently and accurately.
- Coordinated insurance verification for patient accounts and services.
- Scheduled appointments while ensuring compliance with hospital protocols.
- Maintained organized patient records in electronic health systems.
Food Preparation Worker
Rodgers BBQ
Mobile, AL
06.2016 - 04.2021
- Prepared a variety of meats and sides for barbecue service.
- Maintained cleanliness and organization in food preparation areas.
- Operated kitchen equipment to ensure efficient food preparation.
- Followed safety standards and guidelines for food handling.
- Assisted in inventory management of food supplies and ingredients.
- Monitored cooking times to ensure quality and consistency of dishes.
Customer Service Representative
GetixHealth
Mobile, AL
07.2019 - 03.2021
- Assisted customers with inquiries and issues via phone and email.
- Processed patient referrals using electronic health record systems.
- Collaborated with healthcare teams to resolve customer concerns promptly.
- Educated clients on services and benefits offered by GetixHealth.
- Maintained accurate records of customer interactions in CRM software.
Customer Service Representative
Alorica
Mobile, AL
09.2017 - 06.2019
- Assisted customers with inquiries and issues via phone and email.
- Processed patient referrals using electronic health record systems.
- Collaborated with healthcare teams to resolve customer concerns promptly.
- Ensured compliance with company policies during customer communications.
- Answered customer inquiries and provided accurate information regarding products and services.
Cashier
Family Dollar
Mobile, AL
06.2016 - 07.2017
- Processed customer transactions accurately and efficiently at Family Dollar.
- Maintained a clean and organized checkout area for optimal customer experience.
- Assisted customers in locating products and answering inquiries effectively.
- Handled cash, credit, and debit transactions with attention to detail.
- Restocked shelves regularly to ensure product availability for customers.
Education
High School Diploma -
John L Leflore Magnet High School
Mobile, AL05-2016
Skills
- Patient registration
- Insurance verification
- HIPAA compliance
- Electronic health records
- Appointment scheduling
- Customer service
Timeline
Patient Access Representative
University Of Maryland Medical System
06.2024 - Current
Patient Access Representative
Women's And Children Hospital
03.2022 - 05.2024
Customer Service Representative
GetixHealth
07.2019 - 03.2021
Customer Service Representative
Alorica
09.2017 - 06.2019
Food Preparation Worker
Rodgers BBQ
06.2016 - 04.2021
Cashier
Family Dollar
06.2016 - 07.2017
High School Diploma -
John L Leflore Magnet High School