Mira Beshara
Stanton, Dr,CA
Summary
Business Administration graduate with nearly 2 years of experience in customer service, sales, and operations, including 5+ months of direct operations exposure at Zara. Skilled in relationship management, cash handling, compliance, and team leadership with a proven ability to drive customer satisfaction and sales growth. Bilingual in Arabic and English, eager to contribute to a leading financial institution’s mission of helping clients achieve financial success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Cashier
Zara
11.2023 - Current
- Lead and supervise front end operations, ensuring 100% compliance in cash handling and transaction accuracy.
- Train and mentor a team of 6+ cashiers, improving efficiency and operational accuracy.
- Partnered with the Operations Manager for 5+ months to gain hands-on experience with store routines, reporting, compliance, and inventory processes.
- Assisted management with operational reports and inventory control to support daily performance.
- Implemented customer engagement and upselling techniques, contributing to increased sales in key product categories.
Administrative Assistant
Infinity HVAC
06.2023 - 09.2023
- Supported office operations including scheduling, documentation, and customer communication.
- Coordinated with clients and technicians to ensure timely service delivery.
- Maintained accurate records and streamlined administrative processes.
Education
BBA - Business Administration
Faculty of Commerce English Section
Egypt2022
Skills
- Relationship Management & Customer Service
- Sales & Cross-Selling Strategies
- Cash Handling & Transaction Accuracy
- Store & Business Operations Support
- Compliance & Reporting
- Team Leadership & Training
- Microsoft Office (Excel, Word)
- Bilingual: Arabic & English
Certification
CBE Diploma
banking & economy
Banker's Lounge Academy
Timeline
Head Cashier
Zara
11.2023 - Current
Administrative Assistant
Infinity HVAC
06.2023 - 09.2023
BBA - Business Administration
Faculty of Commerce English Section
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