Mira Morris
Central Point,OR
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Team Leader Manager
GO Car Wash
Central Point
06.2025 - Current
- Supervised daily operations ensuring smooth car wash processes.
- Trained team members on safety and service protocols.
- Managed inventory and organized supplies for efficient workflow.
- Assisted in resolving customer complaints with professionalism and care.
- Assigned and monitored daily tasks for team members.
- Communicated with customers to address inquiries and enhance service experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in inventory management to maintain stock levels and organization.
Crew Member
Happy Car Wash
Medford, Oregon
09.2024 - 03.2025
- Operated car wash equipment efficiently during peak hours.
- Provided exceptional customer service to enhance client satisfaction.
- Maintained cleanliness and organization of work areas and tools.
- Collaborated with team to streamline washing processes and minimize delays.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Interacted pleasantly with guests to deliver quality customer service.
- Conducted quality checks on washed vehicles for thoroughness.
Assistant Manager
Little Caesars Pizza
Central Point, Oregon
10.2021 - 07.2024
- Assisted in training new team members on operational procedures and customer service standards.
- Managed daily inventory levels, ensuring stock availability for menu items.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Ensured compliance with food safety standards and cleanliness protocols in the kitchen.
- Resolved customer complaints quickly to maintain satisfaction and loyalty.
- Implemented improvements in workflow processes to enhance efficiency during busy periods.
- Created reports on sales trends, inventory levels, and financial data.
- Managed customer service inquiries and complaints in a timely manner.
- Implemented quality control measures to uphold company standards.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
North Medford High School
Medford, ORSkills
- Team leadership
- Customer service
- Operational efficiency
- Staff training
- Problem solving
Certification
- Oregon Food Handler Certified
References
References available upon request.
Timeline
Team Leader Manager
GO Car Wash
06.2025 - Current
Crew Member
Happy Car Wash
09.2024 - 03.2025
Assistant Manager
Little Caesars Pizza
10.2021 - 07.2024
North Medford High School