Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Volunteering
Timeline
Generic

Mira Termalaj

Highland,MI

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

2
2
years of professional experience

Work History

Beverage Cart Attendant

Faulkwood Shores Golf Club
Howell, MI
05.2024 - Current
  • Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
  • Cleaned and maintained the beverage cart on a daily basis.
  • Checked ID's and restricted underage customers from purchasing alcoholic beverages.
  • Greeted guests in a friendly manner while providing excellent customer service.
  • Monitored inventory levels closely and restocked items when necessary.

Restaurant Server

Fenton House
Fenton, MI
06.2023 - Current
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Processed payments from customers using cash registers or POS systems.

Restaurant Hostess

Olive Garden
Brighton, MI
09.2022 - 06.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Education

Grand Valley State University
Allendale, MI
05-2028

High School Education -

Hartland High School
Hartland, MI
05-2024

Skills

  • Customer service
  • Cash handling
  • Processing credit cards
  • Food Service
  • Organizational skills
  • Time management
  • Communication skills
  • Restaurant experience
  • Food handling
  • Clear Communication
  • Time management abilities
  • Problem-solving abilities

Languages

Albanian
Native/ Bilingual

Affiliations

  • Hartland High School Volleyball team
  • Hartland High School Tennis team

Volunteering

  • More Than A Meal club at Grand Valley State University

Timeline

Beverage Cart Attendant

Faulkwood Shores Golf Club
05.2024 - Current

Restaurant Server

Fenton House
06.2023 - Current

Restaurant Hostess

Olive Garden
09.2022 - 06.2023

Grand Valley State University

High School Education -

Hartland High School
Mira Termalaj