Miracle Bryant
Brooklyn,NY
Summary
Night Desk Attendant
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.
Cook Shift Leader
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Night Desk Attendant
SUNY Fredonia Reslife
03.2023 - 12.2023
- Enhanced guest satisfaction by promptly addressing inquiries and resolving concerns during overnight hours.
- Maintained a safe and secure environment for all guests by closely monitoring entrance points and conducting regular walk-throughs of the property.
- Managed unexpected events, such as late check-ins or emergencies, with professionalism and efficiency to minimize disruptions.
- Coordinated communication between departments, ensuring smooth operations throughout the night shift.
Cook Shift Leader
FSA
11.2022 - 12.2023
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Education
No Degree - Business Administration
SUNY Fredonia
Fredonia, NY05.2026
High School Diploma -
Dr.Susan S. McKinney Secondary School of The Arts
Brooklyn, NY06.2022
Skills
- Incident Reporting
- Guest Relations
- Security Awareness
- Food Presentation
Night Desk Attendant
Cook Shift Leader
- Meal Preparation
- Sanitation Procedures
- Cooking Techniques
- Multitasking
- Quality Assurance
Affiliations
- Music
- Art
Timeline
Night Desk Attendant
SUNY Fredonia Reslife
03.2023 - 12.2023
Cook Shift Leader
FSA
11.2022 - 12.2023
No Degree - Business Administration
SUNY Fredonia
High School Diploma -
Dr.Susan S. McKinney Secondary School of The Arts
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