Michael Calcote
Natchez,MS
Summary
Results-oriented professional with expertise in customer relations, operational oversight, and team leadership. Proven ability to enhance property management and coordinate maintenance, ensuring safety and quality standards are met.
Overview
38
38
years of professional experience
Work History
Brandon Hall Plantation
Natchez , MS
03.2011 - 11.2025
- Oversee daily property operations to ensure that properties run smoothly and that customer needs are met.
- Manage customer relations, including handling inquiries and complaints.
- Coordinate maintenance and repairs and ensure property upkeep and safety.
- Conduct property inspections to identify issues and maintain quality standards.
Deckhand
Kirby Inland Marine
Baton Rouge, Louisiana
06.2006 - 12.2009
- Handling lines and securing the vessel to docks, vessels, and offshore rigs during operations.
- Assisting with the loading and unloading of supplies, equipment, and cargo, and ensuring everything is secure on deck.
- Operating equipment using deck machinery to manage lines, move cargo, and deploy drilling equipment.
- Standing watch from the bow and bridge wings to monitor for obstructions, other vessels, navigational markers, and assisting the mate or captain with steering as needed.
Sales Manager
Sports Center
Natchez, Mississippi
08.2004 - 11.2008
- Leading the sales team, providing ongoing motivation, and energy and focus on customer service and sales goals.
- Assisting with the induction of new employees, and providing continuous training on product knowledge, sales techniques, and store policies.
- Creating and managing staff schedules to ensure appropriate floor coverage.
- Monitoring individual and team performance, providing constructive feedback, and conducting performance evaluations.
- Assisting the store manager with recruiting and interviewing potential new employees.
Security Supervisor
Securitas Security Services USA
Natchez, Mississippi
02.2003 - 10.2008
- Creating, implementing, and maintaining security policies, procedures, and standards to safeguard the organization.
- Conducting regular threat and vulnerability analyses to identify potential security risks, and developing strategies.
- Developing and implementing emergency response, evacuation, and contingency plans.Coordinating drills to ensure staff readiness for various crises.
- Overseeing and managing the work of security personnel, including hiring, training, scheduling, evaluating performance, and disciplining staff.
Service Operations Specialist
International Paper Company
Natchez, Mississippi
07.1987 - 07.2003
- Safely operate machinery involved in paper manufacturing and converting processes.
- Continuously monitor the production process and machine operations to detect abnormalities, identify issues, and ensure efficient, continuous run processes.
- Adjust equipment settings and machine controls as needed to maintain optimal performance, meet production goals.
- Order, prepare, load, and unload raw materials and finished products, using forklifts or hoists.
Education
High School Diploma -
North Natchez High School
Natchez, MS05-1981
Skills
- Property management
- Customer relations
- Security policy implementation
- Operational oversight
- Team leadership
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Multitasking
- Active listening
- Team building
- Decision-making
- Analytical and critical thinking
References
References available upon request.
Timeline
Brandon Hall Plantation
03.2011 - 11.2025
Deckhand
Kirby Inland Marine
06.2006 - 12.2009
Sales Manager
Sports Center
08.2004 - 11.2008
Security Supervisor
Securitas Security Services USA
02.2003 - 10.2008
Service Operations Specialist
International Paper Company
07.1987 - 07.2003
High School Diploma -
North Natchez High School