Music
Miracle Moore
Newhall,CA
Summary
Compassionate individual possessing gentle touch and caring attitude centered on treating all with dignity and respect. Expertise in people and multi-tasking. Collaborative team player with strong creative and interpersonal skills. Available 40 hours per week, including weekends and evenings.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Associate
In-N-Out Burger
Santa Clarita, CA
01.2019 - Current
- Maximized customer interactions by promptly identifying needs and wants.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Took customer orders and prepared take-out items.
- Cleaned and sanitized surfaces, tools, and equipment.
- Prepared ingredients and recipe components ahead of time.
- Served food according to temperature, safety, and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Cooked batches of food according to standard recipes.
- Strategically plated hot meals and salads in aesthetically pleasing arrangements.
- Implemented and maintained quality control processes.
Front Line Server
Bok Bok Chicken
Las Vegas, NV
08.2018 - 12.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, entrees and refilled beverages for events up to 200 guests.
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
- Fostered enjoyable event atmosphere through friendly guest interactions
Shift Lead
Cafe Zupas
Las Vegas, NV
05.2016 - 12.2018
- Trained back-up associates and led crew members in managing operations of storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Set overall vision and provided team leadership.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Maintained clean, sanitized and well-organized food preparation zones.
- Performed shift change tasks each day to keep store efficient and neat.
Child Caretaker
Stefanie Oleros
Las Vegas, Nevada
01.2016 - 12.2018
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Met with parents about daily activities, positive developments and issues.
- Cared for children ages 5 to 13 in nurturing and age-appropriate way.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Managed safety and security of all children under care.
- Kept notes of behavior issues, food served and medications administered to children.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Taught children to organize toys, wash hands and be respectful leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Education
High School Diploma -
Arbor View High School
Las Vegas, NV 08.2017 - 06.2018
Associate of Arts - Psychology
College Of The Canyons
Valencia, CA 10.2019 - Current
Skills
Computer competencies
Excellent people skills
Adapt to diverse groups
Problem-solving skills
Multi-tasking strength
Childcare experience
Errands
Chauffeuring
Social media savvy
Meticulous attention to detail
Appointment Setting
Scheduling
Cleaning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Fashion
Acting
Art
Design
Writing
Philanthropy
Humanitarianism
Botany
Quote
Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath
Timeline
Associate of Arts - Psychology
College Of The Canyons
10.2019 - Current
Associate
In-N-Out Burger
01.2019 - Current
Front Line Server
Bok Bok Chicken
08.2018 - 12.2018
High School Diploma -
Arbor View High School
08.2017 - 06.2018
Shift Lead
Cafe Zupas
05.2016 - 12.2018
Child Caretaker
Stefanie Oleros
01.2016 - 12.2018