Summary

Overview

Work History

Education

Skills

Work Availability

Interests

Quote

Timeline

Miracle Moore

Newhall,CA

Summary

Compassionate individual possessing gentle touch and caring attitude centered on treating all with dignity and respect. Expertise in people and multi-tasking. Collaborative team player with strong creative and interpersonal skills. Available 40 hours per week, including weekends and evenings.

Overview

years of professional experience

years of post-secondary education

Work History

Associate

In-N-Out Burger

Santa Clarita , CA

2019.01 - Current

Maximized customer interactions by promptly identifying needs and wants.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
Took customer orders and prepared take-out items.
Cleaned and sanitized surfaces, tools, and equipment.
Prepared ingredients and recipe components ahead of time.
Served food according to temperature, safety, and presentation guidelines.
Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cooked batches of food according to standard recipes.
Strategically plated hot meals and salads in aesthetically pleasing arrangements.
Implemented and maintained quality control processes.

Front Line Server

Bok Bok Chicken

Las Vegas , NV

2018.08 - 2018.12

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Provided friendly, courteous service to create memorable moments for guests.
Served appetizers, entrees and refilled beverages for events up to 200 guests.
Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Delivered catered food and supplies to facility for on-time set-up.
Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
Fostered enjoyable event atmosphere through friendly guest interactions

Shift Lead

Cafe Zupas

Las Vegas , NV

2016.05 - 2018.12

Trained back-up associates and led crew members in managing operations of storefront.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
Coached crew members to optimize performance and motivate toward more efficient work.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Set overall vision and provided team leadership.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Cooperated with coworkers to improve customer experience and manage storefront.
Exercised composure under pressure and in escalated customer service scenarios.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.

Child Caretaker

Stefanie Oleros

Las Vegas , Nevada

2016.01 - 2018.12

Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Met with parents about daily activities, positive developments and issues.
Cared for children ages 5 to 13 in nurturing and age-appropriate way.
Maintained effective schedule balance between rest periods, active play and instruction.
Managed safety and security of all children under care.
Kept notes of behavior issues, food served and medications administered to children.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Taught children to organize toys, wash hands and be respectful leading by example.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

Education

High School Diploma -

Arbor View High School

Las Vegas, NV

2017.08 - 2018.06

Associate of Arts - Psychology

College Of The Canyons

Valencia, CA

2019.10 - Current

Skills

Computer competencies

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Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Interests

Music

Fashion

Acting

Art

Design

Writing

Philanthropy

Humanitarianism

Botany