Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Quote
Timeline
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Miracle Moore

Miracle Moore

Newhall,CA

Summary

Compassionate individual possessing gentle touch and caring attitude centered on treating all with dignity and respect. Expertise in people and multi-tasking. Collaborative team player with strong creative and interpersonal skills. Available 40 hours per week, including weekends and evenings.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Associate

In-N-Out Burger
Santa Clarita, CA
01.2019 - Current
  • Maximized customer interactions by promptly identifying needs and wants.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
  • Took customer orders and prepared take-out items.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Prepared ingredients and recipe components ahead of time.
  • Served food according to temperature, safety, and presentation guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cooked batches of food according to standard recipes.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Implemented and maintained quality control processes.

Front Line Server

Bok Bok Chicken
Las Vegas, NV
08.2018 - 12.2018
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, entrees and refilled beverages for events up to 200 guests.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Fostered enjoyable event atmosphere through friendly guest interactions

Shift Lead

Cafe Zupas
Las Vegas, NV
05.2016 - 12.2018
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Set overall vision and provided team leadership.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.

Child Caretaker

Stefanie Oleros
Las Vegas, Nevada
01.2016 - 12.2018
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Met with parents about daily activities, positive developments and issues.
  • Cared for children ages 5 to 13 in nurturing and age-appropriate way.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Managed safety and security of all children under care.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Taught children to organize toys, wash hands and be respectful leading by example.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

Education

High School Diploma -

Arbor View High School
Las Vegas, NV
08.2017 - 06.2018

Associate of Arts - Psychology

College Of The Canyons
Valencia, CA
10.2019 - Current

Skills

Computer competencies

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Music

Fashion

Acting

Art

Design

Writing

Philanthropy

Humanitarianism

Botany

Quote

Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath

Timeline

Associate of Arts - Psychology

College Of The Canyons
10.2019 - Current

Associate

In-N-Out Burger
01.2019 - Current

Front Line Server

Bok Bok Chicken
08.2018 - 12.2018

High School Diploma -

Arbor View High School
08.2017 - 06.2018

Shift Lead

Cafe Zupas
05.2016 - 12.2018

Child Caretaker

Stefanie Oleros
01.2016 - 12.2018

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Miracle Moore