- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Volunteering for community initiatives to give back to local communities and make a positive impact
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- App Development
- Developing software, websites, and apps in various programming languages
- Artificial Intelligence (AI) and Machine Learning
- Coding and Programming
- Sustainable Tech Innovations
miracle okafor
Configuration specialist
cleveland,OH
Summary
Configuration professional with extensive experience in managing system configurations and maintaining operational efficiency. Ensured seamless integration and functionality of systems, enhancing team collaboration and achieving results consistently. Known for adaptability and strategic problem-solving skills.
Overview
1
1
Certification
Work History
Payment Configuration Specialist
11.2025 - Current
- Supported configuration management processes to ensure system accuracy and compliance.
- Assisted in troubleshooting and resolving configuration-related issues for end-users.
- Collaborated with cross-functional teams to gather requirements for system enhancements.
- Maintained documentation of configurations and processes for future reference.
- Executed routine system updates to improve functionality and performance.
- Participated in training sessions to enhance knowledge of configuration tools and best practices.
- Conducted quality checks on configurations to ensure adherence to standards and protocols.
- Adapted quickly to new technologies and tools used in configuration management tasks.
- Streamlined change request process for quicker resolution times using efficient workflows tailored for each project''s specific needs.
- Achieved optimal performance with thorough analysis and optimization of hardware and software settings.
- Collaborated with cross-functional teams to ensure proper implementation of configuration changes.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Enhanced system efficiency by identifying and resolving configuration issues.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
System Configuration Specialist
Truwest Holdings
07.2025 - Current
- Enhanced system efficiency by identifying and resolving configuration issues.
- Participated in training sessions to improve skills in software configuration and management tools.
- Conducted routine audits of system configurations to ensure compliance with company standards.
- Collaborated with cross-functional teams to gather requirements for configuration projects.
- Assisted in configuring software systems to enhance operational efficiency.
- Streamlined processes for increased productivity through meticulous documentation of software configurations.
- Improved system stability by conducting regular audits and updates, maintaining accurate records of all modifications.
- Reduced troubleshooting time with effective communication of technical information to non-technical personnel.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
Education
Associate of Arts - Cyber Security
Cuyahoga Community College
Cleveland, Ohio, OH12-2026
Skills
- Network configuration
- Configuration auditing
- System administration
- Performance tuning
- Hardware configuration
- Software integration
- Configuration management
- Operating systems
- Network administration
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Team collaboration
- Adaptability and flexibility
- Task prioritization
- Self motivation
- Analytical thinking
- Professionalism
- Continuous improvement
- Adaptability
- System testing
- Quality assurance
- System maintenance
- Troubleshooting
- Analytical skills
Certification
- Information technology Fundamentals (ITF)
- January 2025 - April 2025
Interests
Timeline
Payment Configuration Specialist
11.2025 - Current
System Configuration Specialist
Truwest Holdings
07.2025 - Current
Associate of Arts - Cyber Security
Cuyahoga Community College