Miracle Welch
Wolf Point ,MT
Summary
Accomplished Assistant Manager at Town Pump, adept in money handling and fostering customer relations, significantly improved operational efficiency and staff development. Demonstrated expertise in product and service knowledge, ensuring high-quality consumer experiences. Proven track record in team motivation and staff training, enhancing overall store performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Town Pump
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Store Cashier
Town Pump
04.2023 - 04.2024
- Improved communication between front-end staff members by participating in regular team meetings.
- Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.
- Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
- Balanced cash drawer at the end of each shift, ensuring all funds were accounted for correctly.
Education
Diploma -
Wolf Point High School
Wolf Point, MTSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
Timeline
Assistant Manager
Town Pump
01.2024 - Current
Store Cashier
Town Pump
04.2023 - 04.2024
Diploma -
Wolf Point High School
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