Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MIRADI MUKANGA

Grand Rapids,MI

Summary

Detail-oriented Interior Design student with experience in customer service, organization, resource management, and client-facing roles. Skilled in communication and team collaboration, with working knowledge of SketchUp and beginner-level CAD skills. Seeking opportunities to apply design creativity, problem-solving, and customer-focused service in the interior design field.

Overview

1
1
Language
6
6
years of professional experience

Work History

Front Desk Customer Service

Grand Rapids Community College
01.2025 - Current
  • Resolved student issues through knowledgeable, friendly service to improve satisfaction.
  • Assisted students in scheduling classes and planning course selections.
  • Directed students to appropriate departments for efficient resolution of queries.

Sales Associate

Lands' End
01.2022 - 01.2027
  • Assisted customers with product selections and inquiries.
  • Educated customers about promotions and product features.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained visual merchandising standards in the sales area.
  • Stocked shelves and organized inventory for optimal accessibility.

Organizer (Resource Material Room)

Grand Rapids Community College
01.2024 - 01.2025
  • Categorized resource room materials by texture, color, and type, facilitating easy access for users and enhancing organization between residential and commercial classifications.
  • Collaborated with faculty to design workshops enhancing student skills and knowledge.

Concierge

Helen by Corewell
01.2024 - 01.2025
  • Managed patients' requests promptly, demonstrating strong problem-solving skills.
  • Supported nursing staff by addressing non-medical requests to enhance patient care.

Crew Member

Culver's
06.2021 - 04.2022
  • Maintained cleanliness of dining area and kitchen equipment.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food promptly to ensure customer satisfaction for positive guest experiences.

Education

Degree Seeking - Interior Design

Grand Rapids Community College
08-2026

High School Diploma -

East Kentwood High School
01-2024

Skills

  • Customer Service
  • Scheduling appointments
  • Time management
  • Problem resolution
  • Communication
  • Effective communication
  • Detail-Oriented
  • Multitasking
  • FLUENT IN [French]
  • SketchUp
  • CAD

Languages

French
Native/ Bilingual

Timeline

Front Desk Customer Service

Grand Rapids Community College
01.2025 - Current

Organizer (Resource Material Room)

Grand Rapids Community College
01.2024 - 01.2025

Concierge

Helen by Corewell
01.2024 - 01.2025

Sales Associate

Lands' End
01.2022 - 01.2027

Crew Member

Culver's
06.2021 - 04.2022

Degree Seeking - Interior Design

Grand Rapids Community College

High School Diploma -

East Kentwood High School
MIRADI MUKANGA