Experienced culinary expert specializing in menu optimization and cost management within hospital settings. Achieved significant reductions in food expenses while fostering team development and performance. Proven track record in enhancing operational efficiency through effective financial oversight and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Retail Supervisor, Nutrition Culinary Services
Mercy Hospital
St. Louis, MO
05.2025 - Current
Directed daily cafeteria operations, ensuring food quality, service consistency, and a safe dining environment.
Partnered with nutrition services, clinical teams, and supply chain to support patient meal service and catering.
Led FOH/BOH teams through coaching, performance feedback, and productivity support.
Ensured compliance with food safety, sanitation, temperature logs, labeling, and cleanliness standards.
Coordinated staffing schedules and task assignments, optimizing break rotations for peak periods and special events.
Managed inventory and monitored waste, supporting cost-control initiatives to maintain budget compliance.
Oversaw cash handling and financial reconciliation, ensuring register accuracy and secure access for staff.
Addressed customer concerns and reinforced service expectations.
Supported onboarding and training to strengthen team consistency and safety.
Service Experience Representative
Nordstrom Rack
Ballwin, Missouri
09.2023 - 10.2025
Engaged customers through personalized service and recommendations.
Assisted customers with product inquiries and service requests.
Collaborated with team members to enhance customer shopping experience.
Maintained up-to-date knowledge of company products, services, policies, and procedures.
Processed transactions accurately using point-of-sale systems.
Provided product knowledge training to new staff members.
Maintained store appearance and organized merchandise displays.
Managed multiple tasks simultaneously while maintaining attention to detail.
Nutrition Culinary IP Food Supervisor
Mercy Hospital
St. Louis, MO
11.2021 - 05.2025
Reduced food costs from 60%+ to below 35% through menu planning and ordering optimization.
Increased operational flexibility by cross-training staff and optimizing labor utilization.
Standardized workflows across multiple facilities to enhance consistency and operational efficiency.
Led training sessions for team during implementation of automated TUGS delivery systems to ensure smooth transition.
Culinary Director
Arrow Senior Living
St. Charles, MO
09.2020 - 09.2021
Oversaw culinary operations, ensuring efficient staffing, scheduling, compliance, and service quality.
Trained FOH/BOH teams to elevate service consistency and production standards.
Planned logistics and staffing for special events, ensuring seamless execution.
Enhanced resource utilization through waste reduction and streamlined workflow.
Line Cook
Big Chiefs Roadhouse
Wildwood, Missouri
04.2020 - 08.2020
Cooked multiple orders simultaneously during busy periods.
Maintained high standards of food quality and presentation for service.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Operated kitchen equipment, ensuring proper usage and safety protocols.
Prepared ingredients and maintained cleanliness in kitchen area.
Communicated effectively with wait staff to ensure timely meal delivery.
Cook I / Baker
Mercy Hospital
St. Louis, MO
08.2015 - 01.2017
Prepared high-quality hot meals, baked goods, and specialty items using standardized recipes.
Produced made-to-order room-service meals with speed, accuracy, and therapeutic diet compliance.
Executed batch cooking, portioning, and plating for patient meals and cafeteria service, enhancing presentation for catering.
Maintained strict food safety, sanitation, temperature control, and labeling standards.
Operated commercial kitchen equipment including ovens, mixers, slicers, steamers, and sauté stations.
Collaborated with dietitians to ensure compliance with modified and allergen-restricted diets, supporting patient health and safety.
Implemented systematic inventory rotation to ensure freshness of ingredients., ingredient prep, and waste-reduction practices.
Trained new staff on production procedures and safety protocols, fostering a knowledgeable team environment.
Toddler Teacher
ABC Daycare
Lake St. Louis, MO
07.2010 - 08.2012
Developed engaging lesson plans for toddler age groups.
Implemented daily routines to promote emotional and social growth.
Fostered a safe and nurturing environment for children.
Collaborated with parents to discuss child development and progress.
Monitored individual children's progress in various developmental areas.
Organized interactive activities that stimulate creativity and learning.
Maintained compliance with safety regulations and health standards at the daycare.
Encouraged creativity through art projects, music, storytelling, dramatic play.
Supported potty training efforts for toddlers in a daycare setting.
Culinary Intern
Old Warson Country Club
St Louis, Missouri
03.2012 - 06.2012
Collaborated with kitchen team to ensure adherence to recipes and uphold food quality standards.
Observed food preparation techniques to enhance culinary skills and knowledge.
Attended educational seminars on culinary arts, including knife skills and baking classes.
Maintained cleanliness and organization of kitchen workstations and storage areas to support efficient food preparation.
Maintained cleanliness of work areas, equipment, and utensils throughout the shift.
Monitored daily stock levels of food items to facilitate effective inventory management.
Welcomed customers as they entered the restaurant and guided them to their tables.
Sales Associate / Customer Service Desk
JCPenney
Muncie, IN
11.2008 - 07.2010
Processed transactions efficiently using point-of-sale systems.
Assisted customers in selecting merchandise and answering inquiries.
Resolved customer complaints swiftly to uphold satisfaction and loyalty.
Collaborated with team members to ensure a positive shopping experience.
Provided product knowledge to customers for informed purchasing decisions.
Organized displays to improve product visibility and accessibility for customers.
Handled inventory management by restocking shelves and tracking product levels.
Environmental Services Technician
McKindra Property Development
St. Louis, MO
05.2007 - 11.2008
Maintained cleanliness and sanitation in residential and commercial properties.
Disinfected bathrooms and other high-traffic areas to ensure a safe and healthy environment.
Operated cleaning equipment and tools safely and efficiently.
Assisted with waste disposal and recycling processes throughout properties.
Followed infection control guidelines while performing duties throughout the facility.
Conducted regular inspections to identify maintenance needs in facilities.
Documented inventory of cleaning supplies and reported shortages promptly.
Complied with OSHA standards related to environmental services operations.
Nursing Student
St. Louis Community College - Florissant Valley
St Louis, Missouri
08.2005 - 10.2007
Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
Administered medications and monitored patient responses in simulated environments.
Assisted in patient assessments and collected vital signs for clinical practice.
Collaborated with healthcare teams to develop and implement care plans.
Managed multiple tasks simultaneously while providing quality care.
Documented patient interactions accurately in electronic health records systems.
Demonstrated knowledge of infection control practices within clinical setting.
Provided emotional support for patients undergoing stressful situations or treatments.
Educated peers on nursing best practices and clinical procedures during training sessions.
Participated in community health initiatives and outreach programs for awareness.
Conducted research on nursing topics to enhance classroom discussions and projects.
Secretary / Administrative Support
Friend of Moms
St. Louis, MO
10.2001 - 11.2002
Managed scheduling and coordination of appointments for clients and staff.
Communicated effectively with clients regarding inquiries and service updates.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Assisted in preparing materials for meetings and events hosted by the organization.
Organized and maintained filing systems for important documents and records.
Maintained inventory of office supplies, ensuring availability for all staff members.
Collaborated with team members to enhance customer service experiences for clients.
Executive Director, Culinary and Nutrition Care, Volunteer, Retail, PBX and Grounds Services at Kettering HealthExecutive Director, Culinary and Nutrition Care, Volunteer, Retail, PBX and Grounds Services at Kettering Health