Miraje Stonum
Surprise
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Copy and Print Supervisor
OfficeMax - Print & Copy Services
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Tracked departmental metrics to identify areas for improvement and implemented targeted strategies for enhancement.
- Increased efficiency by streamlining print and copy processes, resulting in faster turnaround times for customer orders.
- Performed regular maintenance to keep equipment in optimal working condition.
- Engaged business customers by explaining latest store promotions to drive sales of copy and print services.
Copy and Print Supervisor
OfficeMax - Print & Copy Services
10.2022 - 09.2023
- Achieved higher levels of customer satisfaction by resolving complaints professionally and promptly.
- Maintained a clean and organized workspace, contributing to a positive work environment for staff members.
- Provided ongoing training to staff members to enhance their technical skills and promote professional growth.
- Conducted regular inventory checks, maintaining adequate stock levels to meet customer demands.
Retail Print Associate
OfficeMax - Print & Copy Services
12.2020 - 10.2022
- Provided exceptional customer service, resulting in increased client loyalty and satisfaction levels.
- Developed strong relationships with clients, leading to repeat business opportunities and positive referrals.
- Consistently met tight deadlines through effective time management and prioritization of tasks.
- Maintained a clean, organized, and safe working environment to promote productivity among team members.
- Assisted customers with their design specifications, ensuring visually appealing and accurate prints.
Retail Sales Associate
OfficeMax
09.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
05-2020
- Extracurricular Activities: Marching Band
- Extracurricular Activities: Concert Band
- Extracurricular Activities: Jazz Band
Skills
- Training and mentoring
- Scheduling and planning
- Customer service
- Team leadership
- Client communication
- Estimating and quoting
- Deadline management
- Workflow optimization
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Copy and Print Supervisor - OfficeMax - Print & Copy Services
09.2023 - Current
Copy and Print Supervisor - OfficeMax - Print & Copy Services
10.2022 - 09.2023
Retail Print Associate - OfficeMax - Print & Copy Services
12.2020 - 10.2022
Retail Sales Associate - OfficeMax
09.2020 - 12.2020
Dysart High School - High School Diploma,
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