MIRANDA ACOSTA
Mission Hills,USA
Summary
Lien negotiator over 8 years of experience in demonstrating a strong communication and problem-solving skills, ensuring a high level of client satisfaction. Motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Successful at prioritizing diverse range of tasks and balancing demand of multiple files.
Overview
2027
2027
years of professional experience
Work History
Lien Negotiator
Omega Law
2025 - Current
Nail Technician
Tipsy Nails
01.2024 - 12.2024
- Manage client appointments, ensuring optimal scheduling and client satisfaction.
- Design personalized nail art, enhancing client experience and boosting repeat business.
- Maintain compliance with state regulations, ensuring a safe and professional environment.
- Perform administrative tasks to support smooth salon operations and improve efficiency.
Lien Negotiator
Jacoby & Meyers
07.2017 - 12.2023
- Negotiated medical bill reductions, securing substantial client savings.
- Resolved complex lien issues by collaborating with healthcare providers.
- Drafted clear disbursement agreements, enhancing client satisfaction.
- Reduced health insurance liens through strategic negotiations.
- Secured favorable reimbursement terms, improving client financial outcomes.
Lien Negotiator
Champion Medical Solutions
04.2014 - 06.2017
- Coordinated with attorneys to update case progress, ensuring timely information exchange.
- Secured reductions in client medical bills through effective negotiation with providers.
- Streamlined requests for final medical liens, enhancing process efficiency.
- Resolved complex billing issues, minimizing client financial liabilities.
- Facilitated communication among stakeholders, fostering collaborative solutions.
Receptionist
Primetime Glass and Mirrors
01.2008 - 10.2012
- Greeted and directed visitors, enhancing guest experience and security.
- Managed employee directories, improving visitor guidance and safety.
- Followed security protocols, ensuring a secure environment.
- Operated telecommunication systems, maintaining smooth communication.
- Handled office supplies and inventory, supporting operational efficiency.
Customer Service
Toys R Us
04.2010 - 07.2012
- Managing incoming calls and customer service inquiries.
- Generating sales leads that develop into new customers.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Education
Bachelor of Arts - Sociology
California State University, Northridge
Northridge, CA09.2015
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Los Angeles Mission College
Sylmar, CA01.2012
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Polytechnic High School
Sun Valley, CA01.2009
Skills
Bilingual, Microsoft Office, Communication, Customer Service, Problem Solving, Time Management, Self-directed, Negotiation, Administrative, Scheduling, Nail Design
LANGUAGES
English (Native), Spanish (Native).
Timeline
Nail Technician
Tipsy Nails
01.2024 - 12.2024
Lien Negotiator
Jacoby & Meyers
07.2017 - 12.2023
Lien Negotiator
Champion Medical Solutions
04.2014 - 06.2017
Customer Service
Toys R Us
04.2010 - 07.2012
Receptionist
Primetime Glass and Mirrors
01.2008 - 10.2012
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Los Angeles Mission College
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Polytechnic High School
Lien Negotiator
Omega Law
2025 - Current
Bachelor of Arts - Sociology
California State University, Northridge