Versatile and professional with any given task. At IE Spine + Rehab, adept in office management and technical support. I excel in establishing cooperative relationships and enhancing system performance, demonstrating exceptional organizational skills and reliability. Achieved balanced budgets and improved patient care through meticulous record-keeping and compassionate service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager
IE Spine + Rehab
02.2022 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
X-ray developing and filing
Working with Excel, word/software
Training staff & Documentation
Provide physiotherapy to patients
Record patient information & take vital signs
Creating and updating records
Cleaning as needed
Care Giver
In-Home Support Service (IHSS)
03.2021 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Team Leader
Blaze Pizza
10.2021 - 02.2022
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Stocked inventory items and helped with food preparation
Kept work stations clean and presentable to meet health standards.
Volunteer Technician
IE Spine + Rehab
02.2020 - 02.2022
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Optimized system performance thorough testing and analysis.
Hardware/Software installation
Modern Office Practices & Equipment
Assembling, Modifying, and Enhancing PC Systems
Understanding & Interpreting Technical manuals
Meeting schedules & timelines
Establishing and maintaining cooperative relationships
Working independently
Demonstrated adaptability when faced with new challenges or technologies.
Education
No Degree - Biology
San Bernardino Valley College
06-2026
High School Diploma -
Rialto High School
595 S Eucalyptus Ave, Rialto, CA 92376
06-2020
Skills
Customer service
Office management
Organizational skills
Office administration
Clear oral/written communication
Customer relations
Data entry
Technical support
Diagnosing, Troubleshooting, and Resolving devices
Hardware/software installations
Modern Office Practices & familiar with Office programs
Assembling, Modifying, and Enhancing PC Systems
Professionalism and reliability
Prompt with meeting deadlines
Establishing and maintaining cooperative relationships
Working independently and cooperatively
Certification
Certified in CPR/First Aid in Adults/Infants
Languages
Spanish
Professional Working
Interests
Volunteering for community initiatives to give back to local communities and make a positive impact
Enjoy creating and following travel blogs and vlogs
Gym Workouts
I participate in various sports activities for physical activity, camaraderie, and personal growth