Miranda Barba
Detroit,MI
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
Neighborhood Club Recreation And Wellness Center
08.2022 - 09.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Received, screened and routed incoming calls.
- Handled payment and bill processing, change giving and payment collecting for guests.
Fitness Coach
Neighborhood Club Recreation And Wellness Center
07.2021 - 08.2023
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Oversaw fitness areas with practiced eye for safety or training issues.
- Instructed on proper use of equipment for safety of all members.
- Modified workout plans according to fitness levels and medical considerations.
Education
Bachelor of Science - Exercise And Sport Science
Wayne State University
Detroit, Michigan04.2027
Skills
- Scheduling
- Word Processing
- Data Entry
- Documentation and Recordkeeping
- Computer Skills
- Multitasking and Organization
- Customer Service
- Attention to Detail
- Conflict Management
Timeline
Front Desk Assistant
Neighborhood Club Recreation And Wellness Center
08.2022 - 09.2023
Fitness Coach
Neighborhood Club Recreation And Wellness Center
07.2021 - 08.2023
Bachelor of Science - Exercise And Sport Science
Wayne State University
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