Strategic Sales Manager with a track record of motivating and educating teams to exceed sales targets. Skilled in leveraging social media and graphic design to enhance brand visibility and engage customers effectively. Monitors customer preferences and projects sales performance to generate and convert leads, while fostering strong customer relationships to drive business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Account Representative
Beth Null Dorris, State Farm
07.2024 - Current
Worked closely with sales teams to generate leads for prospective clients through networking events, referrals from existing customers, or cold calling efforts.
Built strong relationships with clients, resulting in a high level of trust and numerous referrals for new business.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Boosted engagement rates with the creation of compelling and visually appealing content.
Boosted new customer engagement by incorporating interactive elements into onboarding presentations and materials.
Creative Director
OneChurch.tv
07.2014 - Current
As Creative Director, I am responsible for the creative vision and operations of our multiple ministries within the church organization.
Ensure that all of the organization's or client's creative output/visuals are consistent with the overall brand
Lead multiple projects from conception to completion in accordance with deadlines
Monitored industry trends to keep creative materials fresh and engaging.
Maintained church's social media presence by posting messages, answering posts, and monitoring responses.
Enhanced member engagement with the creation of relevant and shareable content across various platforms.
Sales Manager
1 Stop Motorsports
06.2022 - 07.2024
Hires, trains, motivates, counsels and monitors the performance of all new-vehicle sales employees
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Prepares and administers an annual operating budget for the new-vehicle sales
Directs and schedules the activities of all department employees, ensuring proper staffing always
Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals
Trained sales team on strategies to manage value messages, structure opportunities and achieve deal closures
Developed and conducted persuasive verbal sales presentations to prospective clients
Coordinated sales meetings to discuss targets, marketing campaigns and strategy improvements
Established long-lasting relationships with customers to maintain high retention and satisfaction
Streamlined internal workflows within sales department for increased efficiency and productivity
Sports Coordinator
Pro Studio 7
07.2021 - 05.2022
Works closely with school system and board of sports directors throughout the school year to schedule photography sessions for each student in the athletics programs across the city
Scheduled and confirmed appointments, consultations and meetings for clients
Maintained detailed records of project progress and milestones achieved
Meet weekly with board of directors to maintain a steady and smooth experience for both them and their students
Provides quality images for all student athletes throughout Clarksville, TN
Works to maintain a professional team of photographers to each scheduled session
Dealt professionally with team members and clients to enhance relationships
Education
Business Management -
Austin Peay State University
Clarksville, TN
High School Diploma -
Aaron Academy
Hendersonville, TN
06-2013
Skills
Photography
Communication Skills
Time Management
Front Desk
Team Management
Office Experience
Retail Sales
Data Entry
Sales and Marketing
Organization
Customer Service
Leadership
Critical Thinking
Social Media Savvy
Certification
Property and Casualty License - Tennessee Department of Insurance.
Life Insurance License - Tennessee Department of Insurance.
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Senior Network Communication Systems Specialist at United States Army, Active DutySenior Network Communication Systems Specialist at United States Army, Active Duty