Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Carmichael

Universe City,TX

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to enhance guest satisfaction through personalized service and efficient cash handling. Recognized for maintaining cleanliness standards and fostering positive guest engagement, contributing to a welcoming dining atmosphere.

Overview

7
7
years of professional experience

Work History

Server

Max and Louis New York Dinner
04.2022 - 10.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Buffalo Wild Wings
03.2017 - 07.2022
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Texas Roadhosue
08.2018 - 01.2019
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

Server

IHOP
07.2016 - 07.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma - Diagnostic Medical Sonographer

North Eastlake View
1201 Kitty Hawk Rd Universal City, TX 78148 United

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Cleanliness standards
  • Safe food handling
  • Food running

Timeline

Server

Max and Louis New York Dinner
04.2022 - 10.2023

Server

Texas Roadhosue
08.2018 - 01.2019

Server

Buffalo Wild Wings
03.2017 - 07.2022

Server

IHOP
07.2016 - 07.2017

High School Diploma - Diagnostic Medical Sonographer

North Eastlake View