Miranda Conkling
Orlando
Summary
Professional with expertise in documentation, appointment scheduling, and budget management. Proven ability to enhance business operations and deliver quality client care through effective communication and attention to detail.
Overview
10
10
years of professional experience
Work History
Veterinary Nurse and Receptionist
Animal Eye Associates
Maitland
11.2021 - Current
- Maintained accurate medical records and documentation for patient treatments and procedures.
- Managed multi-line phone system to efficiently route calls to departments.
- Provided exceptional customer service while interacting with internal and external customers.
- Delivered comprehensive administrative support, including document organization and schedule management.
- Oversaw inventory of medical supplies and equipment to ensure adequate stock levels.
- Coordinated with animal healthcare staff to guarantee quality patient care.
- Assisted veterinarians during eye examinations and surgeries for diverse animal patients.
Veterinary Technician
Animal Hospital At Baldwin Park
Orlando
07.2018 - 11.2021
- Educated pet owners on proper nutrition, care, and preventative health measures.
- Managed patient records with veterinary management software for accuracy.
- Trained new staff on clinic protocols and animal handling best practices.
- Collaborated with team members to enhance workflow efficiency in the clinic.
- Assisted veterinarians during surgical procedures by preparing operating rooms and monitoring anesthesia levels.
- Tracked follow-up appointments for ongoing animal treatment.
- Delivered exceptional service to pet owners, fostering repeat business.
Camp Director
Northland Church
Longwood
05.2021 - 08.2021
- Coordinated daily camp activities and schedules.
- Supervised camp staff to ensure adherence to safety policies and procedures.
- Managed camp budgets, allocating resources effectively for various projects.
- Trained new staff on operational procedures and emergency protocols.
- Regularly communicated with parents regarding camper progress and activities.
Front of House and Cook
Wondermade Cafe
Sanford
10.2016 - 07.2018
- Prepared diverse menu items adhering to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Monitored inventory levels and facilitated ordering of fresh ingredients.
- Trained new staff on food preparation techniques and safety protocols.
Education
Associate of Science - Biology
University of Central Florida
Orlando, FL05-2020
BBA - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- Workflow optimization
- Effective communication
- Attention to detail
- Time management
- Multi-line phone operation
- Appointment scheduling
- Staff training
- Problem solving
- Budget management
- Documentation and reporting
- Google Workspace
- Microsoft Office
Timeline
Veterinary Nurse and Receptionist
Animal Eye Associates
11.2021 - Current
Camp Director
Northland Church
05.2021 - 08.2021
Veterinary Technician
Animal Hospital At Baldwin Park
07.2018 - 11.2021
Front of House and Cook
Wondermade Cafe
10.2016 - 07.2018
Associate of Science - Biology
University of Central Florida
BBA - Business Administration
Southern New Hampshire University