Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Esser

East Lansing

Summary

Offering strong foundation in medical sciences, with passion for continuous learning and development in clinical setting. Strong customer service and teamwork with a quick ability to grasp new concepts. Conducts with effective patient communication and care. Ready to use and develop clinical skills.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
06.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Communicated drug interactions, side effects, and main uses

Education

Current - Neuroscience, Pre-Medical

Michigan State University
East Lansing, MI
05.2026

High School Diploma -

Saint Joseph High School
Saint Joseph, MI
05.2022

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Friendly, positive attitude
  • Multitasking

Timeline

Pharmacy Technician

CVS Pharmacy
06.2023 - Current

High School Diploma -

Saint Joseph High School

Current - Neuroscience, Pre-Medical

Michigan State University

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Miranda Esser