Miranda Flatt
Vero Beach,FL
Summary
Experienced with strategic program management, ensuring alignment with organizational goals. Utilizes cross-functional leadership to drive impactful initiatives. Track record of effective stakeholder engagement and resource optimization. Experienced in Non-Profit Administrative roles as well as direct service with under served and vulnerable populations.
Empathetic Peer Support Specialist with proven experience to build trusting relationships with individuals. Caring with genuine concern for wellbeing of peers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chief Program Officer
RiteLife Services, Inc.
09.2023 - Current
- Led cross-functional teams to achieve organizational goals and improve overall program performance.
- Enhanced program visibility through strategic initiatives, resulting in increased participation and support from the community.
- Fostered team cohesiveness, positive workplace culture and support of staff.
- Improved program efficiency by streamlining processes and implementing data-driven strategies.
- Over see's 3 Recovery Community Organizations throughout 4 counties, CORE, SOAR, PATH, Diversion Court and Jail/Bridge peer programs within the agency effectively.
PATH Supervisor
RiteLife Services, Inc.
01.2023 - 09.2023
- Assisted with community resources for healthcare and mental health for individuals with severe and persistent mental health challenges through Projects for Assistance in Transition from Homelessness grant.
- Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
- Provided ongoing direction and leadership for program operations.
- Upheld strict compliance with internal policies and external regulations governing program''s activities, ensuring all operations ran smoothly without legal issues or complications.
- Utilized HMIS (Homeless Management Information System) to capture data.
- Supervised 4 peer specialists-2 being dedicated outreach specialists, 1 Case Manager and 1 Recovery Peer.
PATH Case Manager
RiteLife Services, Inc.
08.2022 - 01.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary linkage to resources.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for individual's rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to individuals.
- Working on a team of 5, serving more than 200 individuals in 1 year and over 500 outreach engagements over 4 counties.
Behavioral Health Technician
One Solution Detox
02.2020 - 10.2021
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Performed client intake procedures according to internal standards for new admissions.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Education
Bachelor's of Business Administration -
American InterContinental University
Schaumburg, IL07-2026
Skills
- Knowledge in EHR systems
- Experienced Peer Supervisor
- Program Management
- Organizational development
- Documentation skills
- Data collection
- Adaptability and flexibility
- Peer advocacy
- Mental health and substance use awareness
Certification
- CRPS, RiteLife, Services Inc. - 06/2024-06/2025
- WRAP Facilitator, RiteLife Services, Inc.
Timeline
Chief Program Officer
RiteLife Services, Inc.
09.2023 - Current
PATH Supervisor
RiteLife Services, Inc.
01.2023 - 09.2023
PATH Case Manager
RiteLife Services, Inc.
08.2022 - 01.2023
Behavioral Health Technician
One Solution Detox
02.2020 - 10.2021
Bachelor's of Business Administration -
American InterContinental University
Similar Profiles
Elma VasquezElma Vasquez
Program Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services CommissionProgram Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services Commission
PATRICIA OSWALDPATRICIA OSWALD
Executive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global ServicesExecutive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global Services
TODD GALBAUGHTODD GALBAUGH
Child Protection Investigator at Child Family Services, Department of Public Health & Human ServicesChild Protection Investigator at Child Family Services, Department of Public Health & Human Services
Alexis CarrAlexis Carr
Loan Closer at IFGLoan Closer at IFG
EMMA H. PUTTICKEMMA H. PUTTICK
First Grade Teacher at Saint Edward's SchoolFirst Grade Teacher at Saint Edward's School