Miranda Frederickson
Bradenton,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
Work History
Executive Hospitality Assistant
CK Global
05.2022 - 04.2024
- Increased clients by carefully training staff to be accountable and motivated through hands-on training.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Assisted in planning and execution of events, ensuring memorable experience for attendees.
- Developed strong relationships with hotels to secure competitive pricing on products and services used within hotel properties.
Sales Manager
Fabletics
10.2021 - 05.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Assistant Manager
Hand And Stone Massage And Facial Spa
06.2020 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Business
State College of Florida, Manatee-Sarasota
Bradenton, FL01.2013
Skills
- Meeting Organization
- Guest Relations
- Staff Management
- Customer Service
- Team Leadership
- Verbal and written communication
- Staff Training and Development
Timeline
Executive Hospitality Assistant
CK Global
05.2022 - 04.2024
Sales Manager
Fabletics
10.2021 - 05.2022
Assistant Manager
Hand And Stone Massage And Facial Spa
06.2020 - 10.2021
Business
State College of Florida, Manatee-Sarasota