Miranda Godwin
Phoenix,AZ
Summary
Serving over 15 years in the customer service industry I have acquired the ability to think quick on my feet, analyze different situations, and make a decision that is appropriate for the consumer as well as the business. Focusing on private dining settings, I am seeking a reputable company that will expand my knowledge and challenge my capabilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Private Event Bartender/Server
Fox Restaurant Concepts / Arrogant Butcher
09.2021 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained private events up to 200 people where I bartend and led the team to ensure a successful event for not only the guest but the restaurant as a whole.
- Discussed thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods for any dietary restrictions or allergies.
- Have become well versed in many wine pairing and cocktail recipes.
Restaurant Manager
Sam's Sports Grill
08.2020 - 08.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Rental Manager
Hurricane Marina
04.2019 - 09.2019
- Specialized in Sales and Marketing of boat rentals
- Created multiple pricing portfolios
- Proofed company magazine and marketing incentives
- Involved in radio and social media broadcasting
- Distributing rental contracts
Front Of House Manager
Blue Water Grille
03.2018 - 04.2019
- Trained all new employees as well as created schedules
- Helped generate social media marketing and create menus
- Processed payroll and constructed operations schedules
- Assisted with any customer compliments or complaints
Server
Blue Water Grille
05.2015 - 02.2018
Education
Bachelor of Science - Business Administration, Marketing, Social Sciences
Tennessee Technological University
Cookeville, TN2019
Skills
- Ability to multi-task
- Guest Engagement
- Analytical
- Strategic
- Creative
- Team Oriented
- Organized
Certification
Food Handler Certification 8/31/24-8/31/27
Timeline
Private Event Bartender/Server
Fox Restaurant Concepts / Arrogant Butcher
09.2021 - Current
Restaurant Manager
Sam's Sports Grill
08.2020 - 08.2021
Rental Manager
Hurricane Marina
04.2019 - 09.2019
Front Of House Manager
Blue Water Grille
03.2018 - 04.2019
Server
Blue Water Grille
05.2015 - 02.2018
Food Handler Certification 8/31/24-8/31/27
Bachelor of Science - Business Administration, Marketing, Social Sciences
Tennessee Technological University
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