Miranda Gosling
Crestview
Summary
Adept at enhancing customer experiences, I leveraged my customer service expertise and product picking acumen at Walmart to maintain high satisfaction ratings. Trained in sales and known for patience, my tenure at Lil Caesars significantly boosted dough production efficiency. Achievements include mastering cash transactions with exceptional accuracy and fostering team environments across roles.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
06.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Dough Maker
Lil Caesars
03.2024 - 03.2024
- Assisted in training new employees on proper dough making techniques, fostering a supportive team environment.
- Enhanced efficiency in dough production by maintaining clean and organized workstations.
- Ensured top-quality products by regularly monitoring oven temperatures and adjusting as necessary.
- Collaborated with other bakers to execute large-scale orders, ensuring timely delivery and customer satisfaction.
Restaurant Hostess
Outback Steakhouse
04.2023 - 01.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier
Dollar Tree
04.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Carhop Server
Sonic Drive-in
01.2021 - 01.2021
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
Education
Greenwood High School
Greenwood05.2021
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
Timeline
Online Personal Shopper
Walmart
06.2024 - Current
Dough Maker
Lil Caesars
03.2024 - 03.2024
Restaurant Hostess
Outback Steakhouse
04.2023 - 01.2024
Cashier
Dollar Tree
04.2022 - 08.2022
Carhop Server
Sonic Drive-in
01.2021 - 01.2021
Greenwood High School
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