Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
El Gallo Restaurant
Rancho Murieta, CA
06.2023 - Current
Upheld high standards of sanitation in accordance with health department regulations.
Followed health safety guidelines when preparing and serving food products.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Ensured that each guest was served courteously, quickly, and efficiently.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Provided excellent customer service to ensure satisfaction.
Food Safe Certified
Manatee Tour Guide
Explorida
Crystal River, FL
04.2018 - 02.2019
Provided detailed information to tourists about local attractions and points of interest.
Assisted in the preparation of tour materials including informational handouts, maps, brochures and other documents.
Maintained a positive attitude and enthusiasm when interacting with guests.
Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
Followed safety protocols at all times while guiding guests through the tour areas.
Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
Displayed strong public speaking and communication skills to facilitate high quality guest tours.
Educated and shared natural, geological and cultural history through story-telling.
Gathered and maintained requisite equipment for each tour.
Assembled and checked required supplies and equipment prior to departure.
Watersports Instructor
Eaton's Beach Sandbar & Grill
Weirsdale, FL
05.2016 - 01.2017
Instructed students on proper safety procedures and techniques for watersports activities.
Provided guidance to new participants in the use of equipment and tools.
Demonstrated proper technique and form when teaching watersports lessons.
Maintained a safe environment at all times while supervising participants in the water.
Conducted pre-lesson briefings outlining expectations for each activity.
Supervised recreational activities such as swimming, kayaking, paddle boarding.
Cared for rental equipment after use by cleaning and performing routine maintenance.
Monitored students for signs of distress and quickly intervened in emergency situations.
Operated vehicle in a safe and courteous manner, ensuring passengers arrived at their destination safely.
Inspected vehicles on a daily basis to ensure they were clean and in good working order.
Followed all applicable safety regulations while driving or parking the vessel.
Provided friendly customer service throughout the entire boating experience.
Education
Certificate of Completion - Medical Claims And Billing
US Career Institute
Phoenix, AZ
01-2012
High School Diploma -
North Marion High School
Citra, FL
05-2010
Some College (No Degree) - Business Administration And Management
St Johns River State Collage
Palatka, FL
Skills
Safe Food Handling
Effective Customer Upselling
Exceptional Customer Service
Certification
Serve Safe Certified
ABC Certified
CPR AED FIRST AID
VESSEL LIVORY OPERATOR
References
References available upon request.
Timeline
Server
El Gallo Restaurant
06.2023 - Current
Manatee Tour Guide
Explorida
04.2018 - 02.2019
Watersports Instructor
Eaton's Beach Sandbar & Grill
05.2016 - 01.2017
Certificate of Completion - Medical Claims And Billing
US Career Institute
High School Diploma -
North Marion High School
Some College (No Degree) - Business Administration And Management
St Johns River State Collage
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