Miranda Hall
Nesbit
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Generic Pharmaceutical Association
Memphis
05.2023 - Current
- Ensured compliance with all applicable laws and regulations related to selling practices.
- Maintained detailed records of customer interactions, orders and account status updates.
- Solicited feedback from customers on product features and service levels.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge with Weight Loss Injections, and Hormone therapy through continuing education and advanced training.
Outbound Sales Representative
Hudson Management Services
Little Rock
03.2023 - 01.2025
- Conducted follow-up calls with prospects to identify needs, propose solutions and close sales.
- Achieved monthly sales targets set by management team.
- Provided customer service support to existing clients and potential customers.
- Assisted in developing pricing strategies based on cost analysis of products and services offered.
Medical Assistant
Wellness MD
Collierville
01.2021 - 05.2023
- Assisted provider with minor surgical procedures.
- Weight Loss drug administration, hormone replacement therapy.
- Medication preparation and administration.
- Assisted patients with injection administration.
Front Desk Receptionist
Advanced Dermatology & Skin Cancer Associates
Olive Branch
05.2021 - 09.2022
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
- Assisted with insurance verification tasks, expediting billing process for both patients and providers.
- Managed high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Patient Care Assistant
Baptist Memorial Hospital-DeSoto
Southaven
07.2018 - 08.2020
- Enhanced patient comfort by providing compassionate and attentive care.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within clinical environment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Education
Medical Assistant Diploma -
Concorde Career College
Southaven, MS08.2024
Associate - General Studies
Northwest Community College
Southaven, MS05.2024
High School Diploma -
Lake Cormorant High School
Lake Cormorant08.2018
Skills
- Customer Service
- Inbound and Outbound Call Center
- Medication terminology knowledge
- Clinical Documentation
- Vitals
- Injections
- Communication
- Time management
- Medication administration
- Attention to detail
- Data entry proficiency
Certification
- BLS Certification, 11/23, 11/01/25
- Medication Management and Administration
- ICD-10 Certification Online
- CPR
Timeline
Inside Sales Representative
Generic Pharmaceutical Association
05.2023 - Current
Outbound Sales Representative
Hudson Management Services
03.2023 - 01.2025
Front Desk Receptionist
Advanced Dermatology & Skin Cancer Associates
05.2021 - 09.2022
Medical Assistant
Wellness MD
01.2021 - 05.2023
Patient Care Assistant
Baptist Memorial Hospital-DeSoto
07.2018 - 08.2020
Medical Assistant Diploma -
Concorde Career College
Associate - General Studies
Northwest Community College
High School Diploma -
Lake Cormorant High School