Miranda Jimenez
Rancho Cucamonga,CA
Summary
Proven leader with extensive experience at SBUX Management LLC, excelling in shift leadership and team motivation. Demonstrated expertise in inventory control and creating memorable customer connections. Trained four hosts at Texas De Brazil, enhancing guest experience and operational efficiency. Achieved significant improvements in conflict resolution, contributing to a positive and productive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista/Barista Trainer
Target Starbucks
Rancho Cucamonga, CA
03.2024 - Current
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Utilized POS system to receive and process customer payments.
- Thoroughly trained multiple baristas.
- Assisted in managerial/daily operations tasks such as product orders.
SHIFT SUPERVISOR
SBUX Management LLC
Ontario, CA
06.2023 - 12.2023
- Led a team of baristas to deliver the renowned Starbucks Experience, enhancing customer satisfaction
- Managed scheduling, break allocation, and ensured compliance with cleanliness standards
- Conducted daily temperature checks, supervised cash handling, and maintained inventory accuracy
HOSTESS
Texas De Brazil
Rancho Cucamonga, CA
03.2023 - 08.2023
- Delivered warm, efficient service to guests and trained four additional hosts
- Assisted with seating, orders, and reservation confirmation for over400 guests per night
Education
Chaffey College
Rancho Cucamonga, CASkills
- Training and mentoring
- Team motivation
- OSHA regulation compliance
- Leadership and management
- Attendance oversight
- Performance monitoring
- Customer connections
Certification
- Food Handlers
- Barista Trainer
Languages
Spanish Advanced
Timeline
Barista/Barista Trainer
Target Starbucks
03.2024 - Current
SHIFT SUPERVISOR
SBUX Management LLC
06.2023 - 12.2023
HOSTESS
Texas De Brazil
03.2023 - 08.2023
Chaffey College