Miranda Johnson
Lee Obstetrics & Gynecology
Auburn
8
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Medical Assistant
9 Months- Assisted in patient intake and preparation for obstetric examinations.
- Managed scheduling of patient appointments and follow-up visits efficiently.
- Conducted routine laboratory tests and accurately documented results in electronic health records.
- Collected vital signs from patients upon arrival to inform appropriate clinical decisions made by healthcare providers.
- Prepared examination rooms for patient visits, ensuring all necessary supplies were stocked and accessible.
- Increased patient satisfaction through compassionate and empathetic communication while discussing sensitive topics.
Medical Receptionist
2 Years 8 Months- Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
- Implemented filing system improvements, enhancing document retrieval speed and accuracy.
- Provided front-desk support, handling patient inquiries and ensuring a welcoming environment.
- Managed multi-line phone system, ensuring efficient call routing and timely responses to inquiries.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Increased patient satisfaction with thorough insurance verification and accurate billing procedures.
Medical Office Assistant
1 Year 10 Months- Assisted in patient intake, documenting medical histories and vital signs accurately.
- Coordinated with physicians to schedule appointments and manage patient flow efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided support during examinations, ensuring patient comfort and adherence to protocols.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Office Assistant
3 Years 3 Months- Maintained organized electronic and paper filing systems to facilitate quick and easy information retrieval.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed enrollment and waiting lists while coordinating effective communication with parents and staff via phone and email.
- Processed customer payments at the register, ensuring accuracy and efficiency. and handling billing, ordering supplies
- Identified and recommended process changes that enhanced accuracy, efficiency, and service quality.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Associate of Science - Administrative Medical Assisting
Skills
Electronic health records
HIPAA compliance
Office administration
File management
Data entry
Front desk operations
Patient assessment
Customer service
Clerical support
Telephone etiquette
Time management
Patient care assistance
Timeline
Medical Assistant
Lee Obstetrics & Gynecology
10.2025 - 07.2026Read More
Medical Receptionist
East Al Ear Nose & Throat
02.2023 - 10.2025Read More
Medical Office Assistant
Auburn Dermatology Clinic
06.2021 - 04.2023Read More
Office Assistant
Miss Deanas Child Care
02.2018 - 05.2021Read More
Southern Union State Community College
Associate of Science from Administrative Medical Assisting
Read More