MIRANDA MARTIN
Roseville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Invoice Specialist
Universal Logistics Holdings Inc.
02.2023 - 03.2025
- Supported continuous improvement initiatives by proactively identifying areas for process enhancement within the invoicing function.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Compiled and submitted weekly and monthly reports to management for review.
- Followed established procedures to enter and process data correctly.
Customer Service/Rehab Coordinator
Binson's Home Healthcare Centers
08.2014 - 01.2023
- Served as a liaison between patients, families, healthcare providers, and community resources to ensure seamless transitions throughout the continuum of care.
- Coordinated with insurance companies to secure authorizations for services and ensure coverage for patients.
- Detailed in document review to ensure accurate insurance qualifications are met.
- ICD-10 knowledge
- Provided exceptional customer service, resolving inquiries and issues on spot.
Education
Roseville High School - SECONDARY SCHOOL
Roseville High School
Roseville, MI01.2011
Macomb Community College - GENERAL STUDIES
Macomb Community College
01.2012
Skills
- Invoice processing
- Data entry
- Auditing support
- Microsoft Excel
- Microsoft Outlook
- Customer service skills
- ICD 10
- Healthcare Vocabulary
Timeline
Invoice Specialist
Universal Logistics Holdings Inc.
02.2023 - 03.2025
Customer Service/Rehab Coordinator
Binson's Home Healthcare Centers
08.2014 - 01.2023
Macomb Community College - GENERAL STUDIES
Macomb Community College
Roseville High School - SECONDARY SCHOOL
Roseville High School
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