Miranda Mclellan
Richmond,VA
Summary
Dynamic Pharmacy Technician with a proven track record at Rite Aid, excelling in medication preparation and customer service. Adept at resolving conflicts and ensuring accuracy in prescription verification, I consistently enhance operational efficiency and foster positive customer experiences. Recognized for attention to detail and effective communication skills, driving success in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Rite Aid
Colonial Heights, VA
07.2024 - Current
- Received payment from customers and processed credit card transactions when necessary.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Sales Associate
Aldi
Chester, VA
03.2023 - 06.2024
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Sales
Conn's Home Plus
Colonial Heights, VA
10.2022 - 02.2023
- Maintained accurate records of sales activities including daily sales reports.
- Leveraged expert sales and relationship-building abilities to exceed sales quota.
- Developing sales strategies to increase sales volume and maximize profits.
- Reconciled daily sales receipts with total sales at end of shift.
- Tracked progress of sales goals and objectives related to telephone sales performance.
Education
High School Diploma -
Matoaca High School
Chester06-2018
Skills
- Medication preparation
- Inventory management
- Prescription verification
- Point of sale
- Customer service
- Data entry
- Conflict resolution
- Attention to detail
- Time management
- Problem solving
- Effective communication
Timeline
Pharmacy Technician
Rite Aid
07.2024 - Current
Sales Associate
Aldi
03.2023 - 06.2024
Sales
Conn's Home Plus
10.2022 - 02.2023
High School Diploma -
Matoaca High School
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