Highly-motivated employee with desire to take on new challenges and bring my skills to the team. Strong work ethic, adaptability, and exceptional customer service skills. Adept at working effectively, and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Server/Bartender/Shift Lead
Aromas Restaurant
Fresno, CA
06.2024 - 10.2026
Greeted guests and guided seating in Aromas Restaurant dining room.
Provided exceptional service to high volume of daily customers.
Took food and drink orders accurately at table.
Processed checks and handled payments at point of sale.
Supported teammates with opening/ closing tasks and dining room resets.
Trained new workers with the utmost precision and technique to do the job correctly.
Covered for management positions as a lead server and helped managers on the floor.
Bartender
El 701 Mariscos And Sushi
Fresno, CA
11.2023 - 09.2024
Served high customer volumes during special events, nights, and weekends.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Maintained bar cleanliness and organization to enhance customer experience.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Server
The Brunch Bar
Clovis, CA
07.2023 - 11.2023
Greeted guests and managed tables during busy brunch service at The Brunch Bar.
Kept bar presentable and well-stocked to meet customer needs.
Trained new bartenders on drink preparation, product promotion, and sanitation protocols to ensure service consistency.
Processed orders through POS system and coordinated tickets with kitchen staff.
Resolved guest concerns and handled requests with calm, professional communication.
Server
Sakura Chaya Tokyo Cuisine
Fresno, CA
04.2021 - 06.2023
Greeted customers warmly, enhancing their dining experience.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Delivered customer orders accurately and promptly, ensuring satisfaction.
Refilled drinks and cleared tables during busy service.
Prepared checks, itemizing total meal costs and taxes.
Host, Server, Shift Lead
I Love Sushi Japenese Bistro
Clovis, CA
09.2015 - 04.2021
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.