Miranda Napier
Venice,CA
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player.
Eager to transition into a new field, bringing a strong foundation in customer service, computer, and organizational skills. A quick learner with a passion for acquiring new knowledge and skills, and enthusiastic about embracing new challenges.
Overview
6
6
years of professional experience
Work History
Sales Associate
Circular Library, High End Clothing Boutique
Los Angeles, California
11.2023 - 04.2024
- Assisted customers with clothing selections and provided personalized styling advice.
- Handled customer inquiries and resolved issues.
- Organized merchandise displays to enhance store aesthetics and promote product visibility.
- Processed sales transactions accurately using the point-of-sale system.
- Maintained inventory levels and conducted regular stock audits to ensure availability.
- Collaborated with team members to create a welcoming shopping environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Responsible for opening and closing shifts.
Sales Associate
Marine Layer
Malibu, California
08.2022 - 04.2023
- Organized merchandise displays to enhance store aesthetics and promote product visibility.
- Assisted customers with product selection, sizing and styling.
- Responsible for opening and closing shifts
- Engaged in training sessions to improve product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed transactions using a point-of-sale system.
Sales Associate
Splendid, Retail Clothing
Los Angeles, California
02.2019 - 03.2020
- Assisted customers with clothing selections and provided personalized styling advice.
- Organized merchandise displays to enhance store aesthetics and promote product visibility.
- Processed sales transactions accurately using the point-of-sale system.
- Maintained inventory levels and conducted regular stock audits to ensure availability.
- Collaborated with team members to create a welcoming shopping environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Received and displayed product shipments on store retail shelves upon delivery.
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Sales Associate
Bath & Body Works
Los Angeles, California
11.2017 - 01.2019
- Assisted customers with product selections.
- Organized merchandise displays to enhance store aesthetics and promote product visibility.
- Processed sales transactions accurately using the point-of-sale system.
- Collaborated with team members to create a welcoming shopping environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Bagged or packaged purchases and wrapped gifts.
Skills
- Point-of-sale operation
- Visual merchandising
- Customer service
- Inventory management
- Cash handling
- Retail sales strategy
References
References available upon request.
Timeline
Sales Associate
Circular Library, High End Clothing Boutique
11.2023 - 04.2024
Sales Associate
Marine Layer
08.2022 - 04.2023
Sales Associate
Splendid, Retail Clothing
02.2019 - 03.2020
Sales Associate
Bath & Body Works
11.2017 - 01.2019