Miranda Pensy
Fort Myers,FL
Summary
Detail-oriented professional with strong customer service skills. Expertise includes Front and Back of house positions in the restaurant/bar environment, and project management. Ensuring high-quality services in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/Operator
Aft to Bow
Fort Myers, FL
01.2021 - Current
- Managing and training crew to detail boats up to 41'
- Time and project management duties with a high standard of professionalism and quality services. Including Fiber glass work and specializing in teak restoration.
Barista
Mojoe Coffee House
Fort Myers Beach, FL
12.2020 - 02.2022
- Crafted high-quality espresso beverages, ensuring consistency and adherence to Mojoe Coffee House standards.
- Maintained cleanliness of workstations and equipment, fostering a safe and welcoming environment for customers.
- Executed inventory management tasks, including tracking supplies and placing orders to maintain stock levels.
Server/Bartender
The Delancey
New York, NY
10.2017 - 06.2020
- Served food and beverages in a fast paced, high volume environment, efficiently.
- Handled cash and credit card sales.
- Proficient use of Aloha and Breadcrumb POS systems.
Education
Horticulture
Bronx Botanical Gardens
New York05-2012
Skills
- Relationship management
- Customer service
- Food and Beverage knowledge
- Hospitality
Certification
- Microsoft Office
- CPR
- Food and Beverage Safety
Timeline
Owner/Operator
Aft to Bow
01.2021 - Current
Barista
Mojoe Coffee House
12.2020 - 02.2022
Server/Bartender
The Delancey
10.2017 - 06.2020
Horticulture
Bronx Botanical Gardens