Miranda Pinder
Hamburg,PA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Business Development Manager
Kinley Automotive Group
Hamburg, PA
11.2022 - Current
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Organized meetings between senior management and prospective customers.
- Collaborated with marketing team members to design promotional materials.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Collaborated with internal teams for successful execution of projects.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Cultivated a culture of innovation and continuous improvement within the business development team.
- Implemented CRM strategies to improve customer engagement and retention.
- Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
Waitress
Cracker Barrell
Hamburg, PA
11.2021 - Current
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions and recommended specials to increase profits.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Business Development Center Agent
Camping World
Hamburg, Pennsylvania
11.2020 - 11.2022
- Maintained records of customer interactions in database system.
- Developed strategies for increasing customer base and improving profits.
- Generated leads through cold calling techniques.
- Established relationships with key decision makers in target organizations.
- Monitored the performance of existing accounts to identify areas of improvement.
- Prepared reports on sales figures and other relevant metrics.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Managed and sorted customer portfolios to accurately track customer satisfaction.
- Identified business prospects through cold calling, networking, marketing and database leads.
- Contributed to the creation and updating of promotional materials, including brochures, website content, and presentations.
- Developed and maintained strong relationships with current and prospective clients to expand market presence.
- Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
- Participated in networking events and industry conferences to build professional relationships and identify business opportunities.
- Followed up on sales leads through outbound calling.
- Provided timely, courteous, and knowledgeable responses to information requests.
- Documented sales call data in company software.
Education
High School Diploma -
Hamburg Area High School
Hamburg, PA06-2017
Culinary Arts Graduate - Culinary Arts
Berks Career And Technology Center - West
Leesport, PA06-2017
Skills
- Promotional planning
- Prospecting
- Relationship development
- Relationship building and rapport
- Mentoring and coaching
- Customer service
- Lead generation
- Event planning
- Verbal and written communication
- Training and development
Timeline
Business Development Manager
Kinley Automotive Group
11.2022 - Current
Waitress
Cracker Barrell
11.2021 - Current
Business Development Center Agent
Camping World
11.2020 - 11.2022
High School Diploma -
Hamburg Area High School
Culinary Arts Graduate - Culinary Arts
Berks Career And Technology Center - West