Miranda Pizarro
VNS Health
Bronx,NY
1
Certification
8
years of professional experience
Coordinated patient support and healthcare administration workflows, including insurance verification, patient scheduling, documentation management, and accurate records maintenance.
Work History
Behavioral Health Intern
6 Months- Assisted with behavioral health patient assessments and care coordination activities
- Verified insurance eligibility and update patient insurance information in internal systems
- Communicated with hospitals across New York City to confirm patient admission and discharge status
- Downloaded, organize, and manage client assessments and healthcare documentation
- Supported healthcare staff by ensuring accurate patient records and timely communication
Administrative Assistant
5 Years 4 Months- Supported daily business operations by managing administrative tasks, schedules, and company documentation.
- Coordinated appointments, maintained organized records, and handled business correspondence.
- Assisted with organizing invoices, tracking paperwork, and maintaining accurate business records.
- Managed multiple responsibilities while balancing administrative duties and college coursework.
- Developed strong organizational, communication, time-management, and problem-solving skills.
Security Officer/ Concierge
1 Year 5 Months- Ensured the safety and security of the infirmary, its assets, staff, patients, and visitors
- Supported incident response by assisting fellow security officers with fire, theft, vandalism, and emergency situations.
- Greeted and directed employees, patients, and visitors, providing assistance as needed to ensure a welcoming environment
- Verified identification and access credentials for all employees and visitors prior to entry
- Answered incoming calls and routed them to the appropriate departments or personnel
- Maintained clear communication with dispatchers to coordinate timely responses to incidents
- Accurately documented and submitted incident reports in accordance with organizational procedures
Receptionist
8 Months- Answered incoming calls with professional, friendly communication, creating strong first impressions and clear contact handling.
- Processed invoices, maintained inventory records, and set up new vendor accounts to keep operations running smoothly.
- Resolved customer service concerns quickly and accurately, supporting strong client satisfaction.
- Trained and supported individuals with disabilities in daily activities and daily living needs.
Education
Bachelor of Science - Health Services Administration
Skills
Used Microsoft Word
Excel
and PowerPoint to help create documents
track data
and support presentations. Assist with insurance verification
patient coordination
and healthcare administration tasks. Support behavioral health operations
medical documentation
team collaboration
and time management.
Certification
Stop The Bleed 03/2025
Timeline
Behavioral Health Intern
VNS Health
01.2026 - 07.2026Read More
Administrative Assistant
Thomas Tech Electric LLC
08.2020 - 12.2025Read More
Security Officer/ Concierge
Mount Sinai Hospital
10.2018 - 03.2020Read More
Receptionist
R&S Painting Company
09.2018 - 05.2019Read More
Lehman College/CUNY
Bachelor of Science from Health Services Administration
Read More