Miranda Smith
Cartersville,GA
Summary
Proven server with a track record of enhancing guest experiences throughout my work history, demonstrating exceptional customer service and guest engagement. Skilled in safe food handling and regulatory compliance, I excel in creating sanitary environments and fostering warm relationships with customers. My strong work ethic and professional appearance have consistently contributed to positive dining experiences. My ability to help in a restaurant environment, comes from my compassionate personality. Which has been one of the main reasons I am interested in healthcare.
Overview
7
7
years of professional experience
Work History
Server
Sixes Tavern
11.2021 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Chili's Bar and Grill
11.2019 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Applebee's Grill + Bar
10.2017 - 10.2019
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Home Health Aide
Proclaim
05.2018 - 02.2019
- Administered medication as directed by physician.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Provided transportation and appointments management.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Education
Certified Phlebotomy Technician - Phlebotomy
Cherokee Medical Training Center
Canon, GA09.2021
G.E.D -
Boces
Suffolk County, NY12.2004
Skills
- Safe Food Handling
- Guest Engagement
- Exceptional customer service
- Regulatory Compliance
- Strong Work Ethic
- Professional Appearance
Timeline
Server
Sixes Tavern
11.2021 - Current
Server
Chili's Bar and Grill
11.2019 - Current
Home Health Aide
Proclaim
05.2018 - 02.2019
Server
Applebee's Grill + Bar
10.2017 - 10.2019
Certified Phlebotomy Technician - Phlebotomy
Cherokee Medical Training Center
G.E.D -
Boces
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