Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Processed medical records requests from outside providers according to facility, state, and federal law.
Scanned medical records in digital format for easy retrieval and accessibility.
Maintained patient records systems by archiving, scaning and indexing important documents and files.
Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Supported medical staff by providing organized and accurate medical records.
Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Phlebotomy Technician
Clearview Cancer Institute
01.2023 - 01.2024
Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
Collected fluid or tissue samples by using appropriate collection procedures.
Tracked collected specimens by initialing, dating, and noting times of collection.
Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Phlebotomist
Complete Hormone Solutions
09.2017 - 04.2018
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Lead Phlebotomy Technician
Lifesouth Community Blood Centers
02.2014 - 04.2016
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Used personal protective equipment correctly to protect coworkers and patients.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.