Miranda Venzor
Lehigh Acres
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Property Manager
Public Storage
Lehigh Acres
06.2023 - 01.2026
- Managed daily operations of storage facilities to ensure efficient service delivery.
- Coordinated tenant communications to address inquiries and resolve issues promptly.
- Oversaw property maintenance and repairs to uphold safety and cleanliness standards.
- Conducted regular inspections to ensure compliance with company policies and regulations.
- Implemented marketing strategies to enhance occupancy rates in storage units.
- Processed rental agreements and payments accurately to maintain tenant records.
- Collaborated with vendors for maintenance services to ensure timely support for properties.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Waitress Supervisor
Texan cafe and pie shop
Hutto
04.2016 - 10.2021
- Supervised waitstaff to ensure efficient service and customer satisfaction.
- Trained new employees on menu items and service standards.
- Coordinated daily operations to maintain smooth workflow during peak hours.
- Resolved customer complaints promptly to enhance dining experience.
- Conducted regular team meetings to discuss performance and improve service quality.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Resolved customer complaints in a timely manner with professionalism.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
Education
Tom C Clark Highschool
San Antonio, TXSkills
- Facility management
- Lease administration
- Financial reporting
- Customer relationship management
- Property maintenance
- Problem solving
- Effective communication
- Team leadership
- Marketing strategies
- Compliance assurance
- Vendor coordination
- Conflict resolution
- Time management
- Skilled multi-tasker
- Maintenance
- Leasing and sales
References
References available upon request.
Timeline
Property Manager
Public Storage
06.2023 - 01.2026
Waitress Supervisor
Texan cafe and pie shop
04.2016 - 10.2021
Tom C Clark Highschool