Summary
Overview
Work History
Education
Skills
Certification
Timeline
ADDITIONAL JOBS
CustomerServiceRepresentative

MIRANDA WYMAN

CARSON CITY ,NV

Summary

Results-driven administrative professional with a strong background in database management, reporting, compliance review, and public service coordination. Demonstrates organizational and critical thinking skills to enhance operational efficiency and accuracy. Delivers reliable support to teams while managing multiple priorities and cultivating collaborative relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Stellar Aviation Group
Carson City, NV
06.2026 - Current
  • Delivered exceptional service to private, corporate, charter, and military flight crews and passengers.
  • Coordinated aircraft arrivals, departures, fueling, hangar assignments, parking, and towing.
  • Managed fuel orders, invoicing, payments, and operational records with accuracy.
  • Arranged catering, hotels, rental cars, and ground transportation.
  • Collaborated with pilots, line service technicians, and airport personnel to ensure efficient operations.
  • Maintained flight schedules, customer records, and aviation management systems.
  • Ensured compliance with airport safety, security, and company policies.
  • Built strong customer relationships through personalized, luxury-level service.

Front Office Specialist

M&H Electric Fabricators
05.2024 - 06.2026
  • Managed company databases, ensuring accurate data entry and maintenance of operational, financial, and client records.
  • Provided administrative support through document management, correspondence, and workflow coordination.
  • Processed invoices, purchase orders, material costs, and tracked accounts payable/receivable.
  • Utilized Microsoft Office, accounting software, and database systems to support daily operations.
  • Coordinated communication across departments to improve efficiency and collaboration.
  • Streamlined administrative processes and maintained office supply inventory to support business operations.

Site Manager

Storey County Senior Center
01.2023 - 01.2024
  • Coordinated social, recreational, and meal programs to enhance community engagement; recruited agencies and managed home deliveries to ensure timely service.
  • Supervised staff to maintain high operational standards, ensured grant compliance, and prepared comprehensive reports on operations for stakeholder review.
  • Conducted client assessments, developed care plans, and provided resources for elderly clients.
  • Monitored client status, maintained documentation, and represented services professionally.
  • Facilitated meetings to discuss staff initiatives, fundraising strategies, and community engagement.
  • Documented and organized meeting minutes for various discussions to ensure clear communication.

Administrative Assistant II & III

State of Nevada
01.2022 - 01.2023
  • Managed division correspondence, reports, public inquiries, and call/email routing using state databases and digital communication systems.
  • Processed water rights, dam safety, and hydrology applications while ensuring regulatory compliance and timely completion.
  • Reviewed official documents for accuracy, legality, and compliance, resolving discrepancies and providing administrative guidance.
  • Trained and onboarded staff on division procedures and supported department-wide projects.
  • Developed administrative job descriptions and assisted in improving operational processes.
  • Recorded meeting minutes and supported public meetings by coordinating questions for the State Engineer and division leadership.

Education

Associate of Science - Nursing

Western Nevada College
Carson City, NV
06-2028

Health Sciences

Portland State University
Portland
01-2020

High School Diploma -

Chino Hills High School
Chino Hills
01-2017

Skills

  • Task management
  • Customer engagement
  • Complaint handling
  • Conflict resolution
  • Client relations
  • Team support
  • Effective Communication
  • Critical analysis
  • Teamwork
  • Relationship building
  • Project coordination
  • Computer proficiency
  • Phone support
  • Data entry
  • Issue resolution
  • Dispute management
  • Public Relations
  • Transaction support
  • Client relations
  • Feedback analysis

Certification

Health Coach

Timeline

Customer Service Representative

Stellar Aviation Group
06.2026 - Current

Front Office Specialist

M&H Electric Fabricators
05.2024 - 06.2026

Site Manager

Storey County Senior Center
01.2023 - 01.2024

Administrative Assistant II & III

State of Nevada
01.2022 - 01.2023

Health Sciences

Portland State University

Associate of Science - Nursing

Western Nevada College

High School Diploma -

Chino Hills High School

ADDITIONAL JOBS

  • Banking/Finance Experience as a Teller and Banker from 2018-2022
  • Nonno's Pizza (2015-2021)
  • Ulta Beauty (2016-2018)
MIRANDA WYMAN