Miray Emir
Designer&Barista
San Diego,CA
Summary
Over the past three years, I have gained various work experiences in different fields. While working as a designer, I honed my creative thinking skills and strengthened my aesthetic sense. In the service industry, I had the opportunity to utilize my communication skills and teamwork abilities to ensure customer satisfaction. Additionally, working as a barista, I enhanced my abilities to work in a fast-paced environment and pay attention to detail. These diverse experiences have equipped me with adaptability and added value to my personal skill set.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Server
Tabac Cafe
09.2023 - 02.2024
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and orderly dining area for enjoyable guest experience.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Processed orders and sent to kitchen employees for preparation
Restaurant Busser
Ristorante Illando
04.2022 - 09.2023
- Assisted management with inventory control by monitoring stock levels of linens, flatware, glassware, and other items essential for daily operations.
- Aided in maintaining a positive atmosphere within the restaurant through friendly interactions with coworkers and guests alike.
Server, Cashier
Jardin Grill
11.2021 - 06.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements
Housekeeper
Fairfield By Marriott
09.2021 - 10.2021
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Worked on cleaning team to service hotels, offices, and other commercial buildings
Social Media Manager, Interior Architect
The Doku Art Studio
05.2019 - 05.2021
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Boosted engagement rates with creation of compelling and visually appealing content.
- Increased customer engagement through social media
Sales Associate Manager, Interior Architect
Lazzoni Furniture
03.2017 - 03.2019
- Conducted regular performance reviews of staff members, identifying areas for improvement and creating actionable development plans accordingly.
- Developed client rapport for better customer satisfaction and repeat business.
- Organized product displays to attract potential buyers and increase sales conversions
Education
Bachelor of Arts - Interior Architecture And Environmental Design
Istanbul Medipol University
Istanbul,Turkey 10.2016 - 05.2021
Skills
Team Leadership
Continuous Improvement
Effective Communication
Multitasking
Decision-Making
Timeline
Server
Tabac Cafe
09.2023 - 02.2024
Restaurant Busser
Ristorante Illando
04.2022 - 09.2023
Server, Cashier
Jardin Grill
11.2021 - 06.2022
Housekeeper
Fairfield By Marriott
09.2021 - 10.2021
Social Media Manager, Interior Architect
The Doku Art Studio
05.2019 - 05.2021
Sales Associate Manager, Interior Architect
Lazzoni Furniture
03.2017 - 03.2019
Bachelor of Arts - Interior Architecture And Environmental Design
Istanbul Medipol University
10.2016 - 05.2021