Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Mireida Marquez

Denton,TX

Summary

Enthusiastic and reliable professional, maintains focus and positive attitude in stressful situations and high-volume environments. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Whitening Specialist

We Whiten
Plano, TX
08.2023 - Current
  • I Follow all company policies and procedures to deliver quality work, this included listening and responding to client requests and forwarded necessary information to superiors.
  • Communicated one-on-one with clients during consultative appointments to explain our whitening treatments.
  • Responsible for setting up, utilizing, cleaning, and putting away equipment.
  • Managed sales from clients or walk ins purchasing the company's products.

Server

Backporch Drafthouse
01.2023 - Current
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Processed orders and sent to kitchen employees for preparation.
  • Supported needs of coworkers and specific needs of countless customers daily for Backporch Drafthouse with social relevancy and intentionality.

Front Desk Agent

Gaylord Texan Resort & Convention Center
01.2022 - 12.2022
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.

Daycare Assistant Teacher

Kids' Kingdom Christian Learning Center
03.2021 - 12.2021
  • Incorporated music and play into developmentally appropriate activities.
  • Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Served as positive role model, promoting healthy interpersonal behaviors.

Education

Bachelor of Science - Social Work

University of North Texas
Denton, TX
05-2024

High School Diploma -

Lewisville High School
Lewisville, TX
05.2019

Skills

  • Critical Thinking
  • Hospitality Service Expertise
  • Interpersonal communication
  • Team Drive
  • Software Experience
  • Team management skills
  • Flexible
  • Social work
  • Willingness to Travel

Affiliations

  • I love to keep my body moving by exercising a couple days out of the week and hiking!

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Whitening Specialist certification

Timeline

Whitening Specialist

We Whiten
08.2023 - Current

Server

Backporch Drafthouse
01.2023 - Current

Front Desk Agent

Gaylord Texan Resort & Convention Center
01.2022 - 12.2022

Daycare Assistant Teacher

Kids' Kingdom Christian Learning Center
03.2021 - 12.2021

Bachelor of Science - Social Work

University of North Texas

High School Diploma -

Lewisville High School

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Mireida Marquez