Mirela Omerbegovic
Glendale,AZ
Summary
Energetic and customer-focused individual with passion for connecting clients to best online solutions. Possesses solid understanding of online marketing strategies and sales techniques, proficient in CRM software and digital communication tools. Committed to driving customer satisfaction and achieving sales targets through innovative approaches and dedication.
Overview
2
2
years of professional experience
Work History
Internet Sales Consultant
AutoNation Chevrolet Arrowhead
Peoria, AZ
10.2025 - 05.2026
- Cultivated and sustained robust client relationships through tailored product recommendations and outstanding customer service
- Streamlined handling of internet and phone sales leads by providing in-depth vehicle details, financing alternatives, and superior customer support during the sales journey.
- Developed strong customer rapport by implementing systematic follow-up procedures and delivering professional communication.
- Leveraged CRM systems to track leads and maintain precise customer records.
Acquisitions Specialist
Peoria Ford
Peoria, AZ
07.2024 - 11.2024
- Assessed and procured pre-owned vehicles via customer trade-ins, direct purchases, and market analysis, ensuring competitive pricing and profitability.
- Built and maintained customer relationships by providing professional communication, transparent appraisals, and a streamlined vehicle acquisition experience
- Utilized market analysis tools and CRM systems to assess vehicle values, manage acquisition opportunities, and support dealership inventory objectives
Product Specialist/Sales
Bell Ford
Phoenix, AZ
01.2024 - 03.2024
- Assisted customers by providing in-depth knowledge of vehicle features, technology, and performance to support informed purchasing decisions
- Delivered exceptional customer service through personalized consultations, vehicle demonstrations, and follow-up communication throughout the sales process
- Collaborated with sales and finance teams to ensure a seamless dealership experience while maintaining accurate customer information and product knowledge expertise
Education
High School Diploma -
Ironwood High School
Glendale, AZ05-2021
Skills
- Customer retention
- Business Development
- Negotiation
- B2C
- Executive administrative support
- Bilingual
- Guest relations
- Phone Etiquette
- Time management
- CRM Software
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Internet Sales Consultant
AutoNation Chevrolet Arrowhead
10.2025 - 05.2026
Acquisitions Specialist
Peoria Ford
07.2024 - 11.2024
Product Specialist/Sales
Bell Ford
01.2024 - 03.2024
High School Diploma -
Ironwood High School