Mireya Velasquez
Southwest Foot And Ankle Center
Lewisville,TEXAS
9
years of professional experience
Dynamic Medical Assistant with extensive experience at Southwest Foot And Ankle Center, excelling in patient scheduling and insurance verification. Proven ability to enhance patient satisfaction through exceptional customer service and meticulous data management. Proficient in EMR systems, ensuring compliance and efficiency in a fast-paced environment. Im bilingual in English and Spanish
Work History
Medical Assistant
8 Years 7 Months- Managed patient scheduling and appointments using electronic health record systems.
- Assisted in insurance verification and processing for patient visits.
- Handled incoming calls, addressing inquiries and directing them appropriately.
- Maintained organized patient files to ensure accessibility and compliance.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Medical Receptionist
8 Years 7 Months- Managed patient scheduling and appointments using electronic health record systems.
- Assisted in insurance verification and processing for patient visits.
- Handled incoming calls, addressing inquiries and directing them appropriately.
- Maintained organized patient files to ensure accessibility and compliance.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Education
High School Diploma
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
EMR / EHR
Data entry
Insurance verification
Appointment setting
Fluent in languages
Timeline
Medical Assistant
Southwest Foot And Ankle Center
03.2018 - CurrentRead More
Medical Receptionist
Southwest Foot And Ankle Center
03.2018 - CurrentRead More
Lewisville High School
High School Diploma
Read More