Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Moore

Tamarac,FL

Summary

My primary objective is to continually progress and excel in a field where I can utilize all of my attributes. I possess strong interpersonal skills, adapt quickly to new tasks, exhibit a keen eye for detail and execute my work responsibilities in a very professional manner.

Overview

8
8
years of professional experience

Work History

Guest Experience Representative

A Stay Above The Rest
Austin, TX
07.2022 - 08.2023
  • Assisted guests with special requests, ensuring a personalized and memorable stay.
  • Delivered exceptional customer service by anticipating guests'’ needs and proactively offering assistance.
  • Executed tailor-made solutions for each guest’s special circumstance by using various applications and systems.

Dental Assistant

Enchanting Dentistry
Sunrise, FL
02.2020 - 07.2021
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Housekeeping Coordinator

Four Seasons Hotel
Miami, FL
05.2017 - 12.2019
  • Worked with front desk to respond promptly to all guest requests.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Enhanced guest satisfaction by conducting regular room inspections to ensure adherence to cleanliness standards.

Sales Representative

The Ritz-Carlton Hotel Company
Fort Lauderdale, FL
02.2015 - 03.2017
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Retained product knowledge to educate customers on features, benefits, and competitive advantages.
  • Efficiently communicated guests' orders and requests with various departments.

Education

Associate Of Arts - Business Administration

Miami Dade College
Miami, FL
04.2015

Skills

  • Strong empathy
  • Exceptional customer service
  • Data entry proficiency
  • Guest Relations

Timeline

Guest Experience Representative

A Stay Above The Rest
07.2022 - 08.2023

Dental Assistant

Enchanting Dentistry
02.2020 - 07.2021

Housekeeping Coordinator

Four Seasons Hotel
05.2017 - 12.2019

Sales Representative

The Ritz-Carlton Hotel Company
02.2015 - 03.2017

Associate Of Arts - Business Administration

Miami Dade College
Ashley Moore