Ashley Moore

Tamarac,FL

Summary

My primary objective is to continually progress and excel in a field where I can utilize all of my attributes. I possess strong interpersonal skills, adapt quickly to new tasks, exhibit a keen eye for detail and execute my work responsibilities in a very professional manner.

Overview

years of professional experience

Work History

Guest Experience Representative

A Stay Above The Rest

Austin, TX

07.2022 - 08.2023

Assisted guests with special requests, ensuring a personalized and memorable stay.
Delivered exceptional customer service by anticipating guests'’ needs and proactively offering assistance.
Executed tailor-made solutions for each guest’s special circumstance by using various applications and systems.

Dental Assistant

Enchanting Dentistry

Sunrise, FL

02.2020 - 07.2021

Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Housekeeping Coordinator

Four Seasons Hotel

Miami, FL

05.2017 - 12.2019

Worked with front desk to respond promptly to all guest requests.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Enhanced guest satisfaction by conducting regular room inspections to ensure adherence to cleanliness standards.

Sales Representative

The Ritz-Carlton Hotel Company

Fort Lauderdale, FL

02.2015 - 03.2017

Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Retained product knowledge to educate customers on features, benefits, and competitive advantages.
Efficiently communicated guests' orders and requests with various departments.

Education

Associate Of Arts - Business Administration

Miami Dade College