Miriam Chavez
San Diego,CA
Summary
Organized Operations Lead with more than 5 years of experience guiding crucial systems and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication. Resourceful knowledge of intricate government and company mandates to maintain work environment safety and efficiency. Choreographs all aspects of operations planning, launch assessment and management for optimal cost balance. Well-versed in assisting with financial operations, managing records, and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.
Overview
6
6
years of professional experience
Work History
Operations Lead
Belmont Park Entertainment
2018.05 - Current
- Enhanced team productivity by providing ongoing training and development opportunities..
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Demonstrated excellent time management skills through efficient task prioritization and completion.
Education
High School Diploma -
Academy of Our Lady of Peace
San Diego, CA05.2017
Skills
- Operational Efficiency
- Data Entry Efficiency
- Time Management
- Adaptability and Flexibility
- Customer Service
- Attention to Detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Lead
Belmont Park Entertainment
2018.05 - Current
High School Diploma -
Academy of Our Lady of Peace
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