Miriam Holland
Saint Augustine
Summary
Recent graduate with foundational knowledge in Phlebotomy and hands-on experience gained through supervised clinicals. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Service Specialist
Ambercare
04.2023 - 10.2024
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient requests for supplies and personal comfort items.
- Facilitated personal hygiene management, feeding and ambulation.
- Followed directions of licensed nurses to administer medications and treatments.
Child Development Assistant
Children in Need of Services
01.2020 - 03.2022
- Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
- Monitored children's activities throughout day to maintain overall safety.
- Implemented welcoming classroom environment where children felt safe and secure.
- Helped construct age-appropriate goals and outcomes to assist children.
Education
Certfication of Completion - Phlebotomy
El Paso Community College
El Paso, TX12-2024
GED -
Instituto Estatal De Educacion Para Adultos
Torreón, Coahuila, Mexico06-2021
Skills
- Proficient in both English and Spanish
- Patient confidentiality
- Patient identity verification
- Quality assurance
- Customer service
- HIPAA compliance
- Conflict resolution
- Flexible and adaptive
- Serving diverse communities
Certification
- Phlebotomy Training - Completed December 2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Service Specialist
Ambercare
04.2023 - 10.2024
Child Development Assistant
Children in Need of Services
01.2020 - 03.2022
Certfication of Completion - Phlebotomy
El Paso Community College
GED -
Instituto Estatal De Educacion Para Adultos
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